The Regional Humanitarian Information and Communications Coordinator’s role is to manage and deliver vital information and communication products covering the drought/emergency responses across East and Southern Africa with a special focus on the Horn of Africa drought response, EVD/Ebola, South and Sudan to enable timely sharing of targeted information with key stakeholders; potential donors, media, fundraising colleagues, Save the Children Members and staff across Save the Children International.
The role will coordinate outputs such as communications packs, multi-media products, key messages, situation update/reports, dashboards, briefings, fact sheets and other information and communications documents for internal and external stakeholders. This role should ensure sustained visibility of responses and constantly evolving dynamics across the movement, highlighting the needs of children.
QUALIFICATIONS AND EXPERIENCE
Essential
- Education to BSc/BA level in a relevant subject or equivalent field experience
- Proven experience of developing and managing the production of communications materials for INGOs or other similar organisations in emergencies and in humanitarian crises for a minimum of 5 years.
- Can produce accurate, clear and consistent information and communication outputs relating to both programme support and humanitarian situation – including key messages, Q&A’s and factsheets, case studies, press releases, media statements, briefs amongst others
- Evidence of excellent English verbal and written communication skills for a wide range of different audiences including donors, journalists and the ‘general public’. Ability to strategically target a wide range of audiences is essential.
- Deep understanding of the East and Southern Africa context as well as Central Africa, specifically the countries in the Horn of Africa, and South Sudan and Uganda, including Congo and particularly relating to international NGO work
- Excellent relationship building skills in order to work across all Country Offices and various Members
- The ability to support the communications team in high-pressure situations, with changing deadlines and priorities, and in a complex humanitarian situation;
- Understanding of how to manage strategic media engagement in politically sensitive environments essential.
- Experience in leading information and communication flows between emergency responses and a variety of internal and external stakeholders;
- Proven ability to work with communities and partners to gather case studies, testimonies and information on the humanitarian situation and on programmes.
- Excellent IT skills, especially in Microsoft Word, technical aptitude in MS Office.
- Excellent understanding of communication and information needs across fundraising, media and campaigning activities, as well donor and member requirements and standards;
- Experience in capacity building and managing humanitarian communications teams;
- Ability to maintain confidentiality and discretion. Politically and culturally sensitive with qualities of patience, tact and diplomacy;
- An initiative-taking, proactive, inspiring attitude with the ability to manage and prioritise an unpredictable workload and solve problems quickly with limited support;
- Ability to fact check, proofread, edit and draft materials;
Desired
- The capacity and willingness to be extremely flexible and accommodating in difficult working circumstances.
- Commitment and interest in Save the Children’s mission, vision and values. In particular, a good understanding of Save the Children mandate and child focus and an ability to ensure this continues to underpin our support.
Desirable
- Prior experience working in humanitarian contexts
- Photo editing and graphic design skills. Experience with design and audio-visual software is an advantage;
- Experience of delivering training, presentations and other capacity building activities to varied audiences
Contract duration: 1 year
The Organisation
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.
We are working towards three breakthroughs in how the world treats children by 2030:
- No child dies from preventable causes before their 5th birthday
- All children learn from a quality basic education and that,
- Violence against children is no longer tolerated
We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.
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