In line with enhancing career progression of staff and to support business growth, we seek to recruit qualified, experienced, self-driven, highly motivated and passionate candidates to fill the positions outlined below within Branch Operations.
Key Responsibilities
- Ensure 100% compliance to the Bank’s policies and Procedures on cash management
- Provide leadership to cash relationship officers and manage performance
- Ensure effective cash management at the branch level
- Ensure high productivity levels by staff through performance reviews and coaching
- Ensure accuracy and completeness of cash management documents
- Ensure high standards of Customer Service are maintained as the first contact person between the Bank and customers
- Ensure strong adherence to AML and KYC policy guidelines
- Ensure compliance to the CBK prudential guidelines
Qualifications
- Degree/Diploma in Business related field from a recognized university or college
- Over 5 years working experience in the Banking sector, 2 of which must have been in cash management
- If already a member of the branch management, at least 2 years on the current role
- Good knowledge of overall branch operations
- Computer proficiency, including keyboard skills
- Experience in leading and managing teams
- Knowledge of Bank risks and their mitigation
- Knowledge of CBK prudential guidelines
- Knowledge of AML and KYC policy guidelines
- Holders of relevant professional qualifications will have an added advantage
Desired Knowledge, Skills and Ability
- Thorough knowledge of Bank Policies &Procedures especially in relation to cash management
- Good knowledge of CBK Prudential guidelines
- Keen to detail and able to identify fraudulent activities
- Strong communication skills- both verbal and written
- Team player with excellent interpersonal skills
- Computer proficiency
- Good leadership and decision making skills
- World class customer service skills
If you meet the above requirements, please submit your application online.
Only shortlisted candidates will be contacted.
The post Senior Relationship Officer – Cash at Equity Bank Limited appeared first on Jobs in Kenya - http://jobwebkenya.com/.
The post Senior Relationship Officer – Cash at Equity Bank Limited is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
