Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers
No of Positions: 2 Positions
Regions: Eastern and Nyanza
Reporting to: Head of Sales & Distribution
Band: 4.1
Department: Mobile Sales
Rose purpose
Driving the Sales & Distribution of Telkom products & services (SIMs, Airtime, Tkash, Devices) within the region in a profitable manner via:
- Management of Channel Partners with respect to targets, operations, infrastructure and ROI;
- Effective management of the region’s core Sales Force: Area Sales Managers, Trade Development Reps & Trade Marketing Team;
- Leading Site-based initiatives & POP engagement (to ensure outstanding brand presence & optimization of the Telkom Network); &
- Providing an oversight role for the COCO (Company Owned-Company Operated) Telkom shops in the region.
Key Duties and Responsibilities
- To achieve the Sales (Revenue) targets of the region.
- To achieve Customer Base targets via acquisition drives & supporting HQ-led Trade Marketing & Brand Activities.
- To achieve Site Profitability targets within the region via Site-based activities & programs.
- To prepare & implement the Infrastructure blue print for the region to ensure full market coverage.
- To undertake Channel Partner Relationship management to ensure sustainable business practices and profitability (ROI).
- To oversee and drive the people capability agenda across all levels – TKL staff (Field & Retail), Third Party Staff and Partner Staff.
- To ensure customer expectations regarding standard of services & product knowledge are met, both in TKL Stores & in Partners stores
- To monitor the activities of competition and to prepare counter action plans.
- To build interfaces & relations with other departments to drive overall Telkom agenda in the region: Finance, Logistics, Marketing
Academic / Professional Qualifications
- Bachelor’s degree in Business, Marketing or related field from a recognized institution
- Minimum 7-10 years of experience in sales, distribution and customer service and relationship management, including 2-3 years in a similar position
- Experience in Telecommunication / ICT industries and good understanding of these services and solutions are preferred
Professional Skills:
- Sales skills: ability to build good customer relationships at all levels
- Management / flexibility : Experienced in managing, developing and motivating a sales team
- Team-work / collaboration : must be a strong team player with a commitment to value-based leadership
- Initiative & pro-activity : must be self-driven, energetic, resourceful, creative, and possess strong leadership skills
- Influence & persuasion : ability to project a strong, positive image of him/herself and the Company
This position is open to Kenyan citizens only.
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The post Regional Sales Managers at Telkom Kenya is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
