Sanergy is an award-winning social venture that builds healthy, prosperous communities by making hygienic sanitation accessible and affordable in Africa’s urban informal settlements. Our systems-based approach to solving the sanitation crisis involves five key steps: we build a dense network of franchised micro-entrepreneurs, who operate low-cost, high-quality waterless sanitation facilities – called Fresh Life Toilets. We provide critical support services – such as access to finance, business analytics, training, and marketing. We collect the waste regularly and safely remove it from the community. We convert the waste into valuable end products, such as organic fertilizer, insect-based animal feed, and renewable energy. Finally, we sell the end products to Kenyan farms under the brand name Farm Star.
We are an increasingly sophisticated, highly intricate organization with many moving parts. Synergy seeks accomplished, driven individuals who will make substantive contributions to the organization. We currently seek a Process Engineering Associate who will join our Operational Excellence team. The role will be based in Kilifi.
Key Duties and Responsibilities
Dimension
Responsibility
- Autonomy
- Process Engineering Associate (role) is expected to:
- Review DAILY targets as set by the planning team
- Provide team leads with DAILY target requirements
- Carry out DAILY quality checks in the assigned areas
- Review adherence to CCPs and Work Instructions on a DAILY basis and provide guidance to crew leads and other operators
- Provide DAILY updates on adherence, blocks and progress towards improvement projects
- Problem Solving
- The role holder is expected to:
- Lead problem solving with the operational teams
- Develop corrective actions and lead implementation. Where actions are tied to different teams, provide follow-up on agreed-upon corrective actions until completion.
- Implement preventive actions
- Analysis
- The role holder is expected to:
- Develop performance criteria for the respective sections
- Measure and report on DAILY/WEEKLY performance in the respective area
- Identify and share opportunities for improvement with the operations team
- Develop systems to structure and analyse data
- Teamwork
The role holder is expected to:
- Closely work with Operations team to ensure adherence to quality and HSE guidelines
- Respond to requests pertaining to the process areas quickly and efficiently
- Contribute your point of view towards ensuring continuous improvement
- Work towards conflict resolution esp. between different departments through open and honest discussion
- External Collaboration
The role holder is expected to:
- Work with existing vendors to promote Quality, Health, Safety and Environment aspects within the site as per internal policies and procedures
- Planning
The role holder is expected to:
- Develop a yearly plan (broken into weeks and months) for process quality targets within the specified section.
- Train the operations team on instructions and corrective actions in order to achieve the required results
- Plan and lead execution of process monitoring projects to achieve the required yields
- Pragmatic Innovation
The role holder is expected to:
- Actively participate in improvement projects with other teams within the site
- Proactively share new ideas to the manager and support bringing them to fruition
- Propose and implement changes to existing CCPs, SOPs, WIs and other process documentation.
- Listening and asking questions
- The role holder is expected to:
- Ask questions and listen to items escalated by the quality assistant, operators and crew leads in order to understand issues with the process
- Giving and receiving impactful feedback
- The role holder is expected to:
- Provide feedback to the quality assistant, operators and crew leads on the process
- Ask for feedback from stakeholders (quality assistant, operators, crew leads and managers) to improve the existing processes
- Engaging and motivating team members
- The role holder is expected to:
- Execute tasks within the existing processes and policies
- Building a positive, learning & productive culture
- Share a report of team failures and learning derived from them
Skills, Qualifications & Experience Required:
- Engineering degree, Masters will be an added advantage
- 1-2 years of experience, preferably in BSF processing
- Excellent attention to detail.
- Excellent verbal and written communication.
- Data analysis and statistical aptitude.
- Good interpersonal skills.
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