- Company: CBA Bank
- Location: Nairobi, Nairobi County, Kenya
- State: Nairobi
- Job type:
- Job category: Banking Jobs in Kenya
DEPARTMENT: CENTRAL OPERATIONS
REPORTS TO: HEAD OF CENTRAL OPERATIONS
REPORTS TO: HEAD OF CENTRAL OPERATIONS
Professionally manage the Financial Market Operations functions to ensure prompt and accurate processing of transactions in line with the customer’s instructions and in compliance with the agreed service standards.
Responsibilities for the Financial Markets Operations Job
- Quality of Financial market Operations (40%)
- Prevention of exposures to and impact of risks associated with Financial Market Operations (20%)
- Quality of leadership throughout the Financial Market Operations department and how effectively that translates into conducive work environment and employee satisfaction (10%)
- Adequacy of personal and staff competence to effectively perform Financial Market
- Operations activities (10%)
- Effectiveness of Financial Market Operations infrastructure and systems (policies, processes, procedures and tools) in achieving compliance requirements, optimal efficiency, resource utilization and cost containment (20%)
Qualifications for the Financial Markets Operations Job
- Leadership to nurture and sustain employee satisfaction; and to manage changes.
- Performance Management to optimize employee productivity
- Organization development to effectively structure the Treasury operations department for optimal performance
- Knowledge and experience in modern Treasury operations practices in medium to large banks to provide guidance on quality improvements and tactical changes.
Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance. - Technical skills to effectively perform and/or guide performance of Treasury Operations activities/tasks in a manner that consistently produce high quality of service.
- Knowledge of relevant products and services
- Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
- Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.
Qualifications for the Financial Markets Operations Job
- University degree
- Six years’ experience in banking operations with specific experience in treasury operations.
- Two years’ experience in supervisory role.
- AKIB(K) and/or other relevant professional qualifications in banking would be added advantage
- Practical experience in use of relevant MS Office applications.