Req Id 78461 – Posted 02/22/2018 – International Protective Services – Marketing International – Kenya – Kenya – Nairobi
Position/Employment type:
Marcoms Specialist & Executive Assistant to MD East Africa – Permanent employee position
Organization/Reporting line:
Kenya Kazi Limited (a company of GardaWorld)
Reports to: GardaWorld IPS Managing Director, East Africa and the Marketing Manager, Dubai
Direct Reports: Security Analyst
Place of work/travel:
KK Security Headquarters, School Lane, Westlands, Nairobi, Kenya, with occasional travel throughout the region where the business has its operations.
International travel may be required on an ad hoc basis to our management offices in UAE, UK, Brussels and Washington.
Contact and Cooperation:
Internally: Region-wide with a focus on the KK business.
Externally: Governments, clients, vendors, security partners and service providers.
Job Summary:
The position will be responsible for supporting and executing a broad range of marketing and communications projects to include the management of the region’s social media presence and digital marketing requirements through an outsourced provider. The holder will work closely with the Marketing teams in Montreal and Dubai to develop marketing and communication strategies and budgets that support the global GardaWorld print, digital and social media platforms through corporate communications, public affairs / relations, press office and e-marketing. Another key responsibility will be to maintain the brand and where it is refreshed or replaced, work with the Montreal and Dubai teams to project manage (budget responsibility) and roll it out. The role will be responsible for organising events and overseeing the region’s corporate social responsibility and sponsorship initiatives.
This role will provide executive administrative support to the MD, East Africa by managing agendas and meetings, e-mails and incoming and outgoing calls. This position will be a trusted member of the team; therefore discretion and confidentiality are essential attributes for fulfilling this function successfully. The incumbent may be requested to attend conferences and events, as well as meetings with current and potential clients. Often this position will be the first point of contact for individuals from both inside and outside the organization on behalf of the MD, East Africa.
Further the position will manage a Security Analyst role on a day to day basis.
Key Responsibilities:
Main responsibilities include, but are not limited to:
Marketing and Communications
- Contribute to the internal communications editorial calendar and develop content for the intranet, blog, social media accounts and newsletters;
- Management of the outsourced provider responsible for the region’s social media presence and digital marketing requirements;
- Ensure quality control for all brand/marketing related projects including consistency and promotion of the KK Security/GardaWorld brand as well as its values;
- Support development of leadership communications, including internal quarterly newsletters, good news bulletins;
- Support, communicate and report on CSR / sponsorship activities and budgets for the region;
- Organize and coordinate key VIP events when required such as business breakfasts and targeted conferences;
- Collaborate with the Corporate Marketing Team in Montreal and Dubai to coordinate and adapt key corporate campaigns and initiatives;
- Manage PR and press relationships in accordance with corporate policies and liaison with the Corporate Marketing Team in Montreal/Dubai.
- Monitor internal compliance with all media and communications policies and procedures;
- Support the region with all their digital and physical marketing materials;
- Responsible for managing the regional marketing and communications budget to include monitoring of the involvement in all CSR initiative, PR and agency budgets;
- Responsible for leading and coordinating any market research initiatives;
- Manage the Security Analyst in providing all reporting requirements for Kenya and the region.
Executive Administrator
- Dealing with all incoming correspondence and communications on behalf the MD East Africa;
- Taking minutes of meetings of board meetings and management meetings;
- Carrying out background research and presenting findings in a timely manner;
- Producing documents, briefing papers, reports and presentations;
- Organizing and attending meetings;
- Assisting the MD & FD with general decision making and delegation processes, to ensure work is covered in their absence;
- Arranging travel and accommodation for the MD & FD;
- Screening telephone calls, enquiries and requests, directly managing a response where appropriate;
- Meeting and greeting visitors at all levels of seniority;
- Organizing and maintaining diaries and making appointments;
- Assisting in the preparation of presentations and/or speeches for employees and clients;
- Developing and maintaining a historical knowledge base in both soft and hard copy form;
- Following up on all MD East Africa’s action items to ensure that all senior managers meet their agreed deliverables and timelines;
- Contributes to team effort by accomplishing related results as needed.
Authority:
As directed and delegated by the MD East Africa.
Accountability:
The Marcoms Specialist & Executive Assistant is accountable to the MD East Africa for their responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance reviews and supported through the monitoring of their KPIs.
Competencies:
- Team player and high degree of motivation and loyalty;
- Flexible in working hours and problem solving attitude;
- Fluent in English; oral and written;
- Understanding of Socio-Economic factors and marketing trends within the East Africa region;
- Must have excellent written and verbal communication skills;
- Passionate about attention to detail in everything;
- Must have excellent working knowledge of the Microsoft Office suite, Visio and IT;
- Ability to work with remote Marketing & Communication team members and colleagues;
- Ability to prioritize and handle multiple projects simultaneously;
- Self-starter, willing to work independently yet take direction openly;
- Able to interact with senior management across the region and the wider GardaWorld;
- Proven experience at working with and managing outsourced providers, suppliers and vendors;
- High level of integrity, ethics and values with an exemplary work ethic.
Qualifications & Experience:
- Bachelor degree in Business Administration, Marketing, Communications or similar;
- 3 plus years professional experience in an administrative role with a focus on supporting executives at C-Suite Executive level and/or working with internal communications;
- Experience working with a multinational organisation;
- Proficient writer, IT and social media literate with first rate communication skills;
- Previous experience with PR, Media and communications preferred.
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