Isuzu East Africa (Isuzu EA) is the leading motor vehicle assembler in East Africa, selling a wide range of Isuzu vehicles with a solid foundation established by the Isuzu brand’s automotive excellence over the last 40 years.
With over 15 models in its line-up, the Isuzu brand has dominated the new vehicle segment for six years in a row since 2012, achieving a market share of 35.3% by end of 2017. This is a testimony to customer confidence in its vehicles and excellent aftersales service.
We are looking for a highly engaged candidate with a track record of excellence to fill the following open position: –
Roles & Responsibilities
Reporting to the Service Operations & Technical Training Manager, the successful candidate will be responsible for the following functions: –
- Develop and present non-technical training annual schedules.
- Conduct training sessions as per the training schedule.
- Carry out capacity building training for Service Reception, Service Workshop, Sales and Dealer staff.
- Conduct Customer Retention and Expansion training.
- Conduct and evaluate implementation of the Isuzu After-sales policy at Isuzu EA & the Dealership.
- Develop instructional training materials in accordance with set objectives.
- Provide instruction & training on proper methods, processes and techniques necessary to perform work using instructional technology i.e. internet, interactive technology where appropriate.
- Provide training reports and maintain records as required.
Minimum Requirements
- Bachelor’s degree – Mechanical Engineering (Automotive Option)
- Diploma in Technical Teachers Training is an added advantage.
- Five years’ experience in the Motor industry in a similar role.
- Excellent facilitation and presentation skills, effective communication, customer focus, product knowledge and attention to detail.
The post Isuzu East Africa Job Vacancy : Technical Trainer appeared first on Jobs in Kenya - https://jobwebkenya.com/.
The post Isuzu East Africa Job Vacancy : Technical Trainer is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/
