Our client is an SME based in Nairobi and in business of imports and distribution of pesticides to farmers and farms in Kenya. They seek a Credit Manager to join their team.
Primary purpose of the Job
- Day-to-day implementation and oversight of the Company’s credit policies.
- Supervising debt controllers and (when applicable) third party debt collectors.
- Ensuring that controls over the debtors’ book are adequate, are being observed and overdue debt is kept at an absolute minimum.
Responsibilities
Credit Control Procedures
- Contribute in design and implementation of an elaborate company credit control policy.
- Review the company Credit procedures and develop and implement enhancement where required.
- In conjunction with Sales /Departmental Manager and the FM design appropriate credit limit for each customer.
- Manage the outstanding sales balances by designing and implementing an appropriate means of collections while ensuring the Direct Debit Payment System among clients is appropriately monitored and documented.
- Ensure credit limits are adhered to and discounts given per regulations existing at the time.
Debtors Records/ Information
- Ensuring that master file data relating to credit management in the accounts receivable ledger is accurate and up-to date at all times.
- Reconcile transactions and balances on a monthly basis to ensure accurate debtor accounts.
- Ensure that payments are correctly allocated, to the appropriate account and against the appropriate invoice(s).
- Ensure set procedures and control of invoices, credit notes etc. are followed.
- Be the custodian of the company debtors’ record for the overall debtors’ asset portfolio.
- Maintain accurate and up to date clients’ accounts records by setting up and maintaining client files.
- Obtain and maintain sufficient information to assess the credit worthiness of new and existing clients.
- Assist in generation of legal documents for use in the credit function.
- Ensuring statements are sent to customers by first day of every month (hence need to constantly collect and update customers’ contact address).
Reporting
- Prepare weekly age analysis for Ledger account balances.
- Ensure annual confirmation of balances for accounts are properly prepared and mailed to customers within the required time.
- Monitoring Key Performance Indicators and reporting to management.
- Convening monthly meetings of the Credit Committee. Acts as secretary to the committee.
- Ensure that report on evaluation of monthly collection target by Company clients and field sales team is ready by first Monday of the month.
- Prepare monthly collection forecasts and aged debt analyses to be presented to Director by last day of the month.
- Report on monthly collection target to be circulated to office and sales team by first Monday of the month.
Debt Management
- Proactively follows up payment of outstanding invoices and ensuring credit allocated to customers is monitored and controlled effectively.
- Optimizing cash flow by reducing debtor days in line with the Company’s policies and procedures.
- Prepare monthly collection target for Company clients and Field Sales Staff and ensure that targets are achieved at all times.
- Handle any disputed accounts to ensure that payments are in line with company credit policy.
- Investigating and resolving queries on customer accounts, while liaising with the sales, customer service and operations teams.
- Initiate and enforce ‘Stop Supply Orders’ to overdue accounts.
- Negotiate payment schedule with bad debtors, clients in financial difficulties or arrange for goods possession or re-possession to cover for the outstanding debt.
- Handle any disputed accounts to ensure that payments are in line with company credit policy.
Bad Debt
- Recommending/Justifying debt write-offs for management consideration.
- Identify bad debt accounts requiring assistance of collection agency or legal action and co-ordinate collections with the third party contractors.
General responsibilities
- Administration and housekeeping over debtors and debtor processes (e.g. attending to routine correspondence under supervision of the Managing Director, maintenance of correspondence files, etc).
- Ensuring there is no relapse on order-to-cash (OTC) audit findings.
- Other accounting duties and responsibilities as may be legitimately assigned to the employee’s role.
- Submission of reports and reconciliations as will from time to time be laid out on the Finance Department’s month end checklist(s).
- Keep the company up to date with new credit management procedures and techniques.
Requirements
- At least a first degree in Business Administration or Finance or its equivalent from recognized university and a proof of the qualification to be admitted in the university.
- ICPAK, ACCA or its equivalent.
- 4 – 5 years’ experience in a Credit Function role, preferably in a busy distribution environment.
Roles, Skills and Attributes Required
- Good interpersonal skills with ability to build personal relationships with clients.
- Good intercultural orientation and strong public relations skills.
- Ability to work with minimal supervision.
- Ability to visit clients all over the country once in a while.
- Strong communication, negotiation, and analytical/problem solving skills.
- Fluent in English.
Management Tools (Working tools)
- Credit policy and procedures.
- The Sale of Goods Act, VAT Act and various amendments.
- International Accounting Standards.
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