AA Kenya is a leader in the area of vehicle inspection and valuation. We are looking for team players to join our team of dedicated professionals, and nurture a diverse, energetic, dedicated and fast-paced culture in which teamwork and ingenuity thrive.
Valuation Officer position will be responsible for ensuring thorough and accurate inspection and valuation of motor vehicles to meet client needs.
AA Kenya Job Responsibilities
- Physically conduct accurate and prompt motor vehicle inspections and valuations.
- Carry out valuations for fleets and ensure completion as per SLA.
- Prepare motor vehicle valuation a report within agreed SLA’s and submit for action.
- Maintain a ‘soft’ database of motor vehicle valuation reports for quick access by clients.
- Deal with customer complaints relating to valuations promptly.
- Engage clients whenever there are disputes between the valuations and pre-accident values.
- Advise the Manager on any new trends in vehicle values.
- Verify details of the technical request.
- Ensure safe custody of the vehicle documents during the valuation exercise.
- Physically carry out inspection of the motor vehicles and record the relevant data.
- Ensure professional technical reporting and computation of the assessed values.
- Ensure good housekeeping.
Requirements for the Valuation Officers Job
- Diploma in Automotive Engineering
- CoP in insurance will be an added advantage
- At least 3 years’ experience preferably in a reputable valuation firm
- 2 years’ experience in motor vehicle valuation/assessment.
- Holder of a clean driving license with at least 2 years driving experience – “ BCE”
- Hands on experience in motor vehicle repair.
Essential Competencies
- Exercise high levels of professionalism and integrity in executing the duties.
- Gather comprehensive information to support decision making.
- Apply specialist and technical expertise on the role.
- Good report writing skills.
- Excellent communication skills.
- Excellent interpersonal / customer handling skills.
- Ability to build relationships with our clients.
- Follows procedures and policies; keeps to schedules, demonstrates commitment to the organization; complies with legal obligations and safety requirements of the role.
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