You are a passionate mixed methods researcher who loves digging in to understand people, products, and services. You’re naturally curious, and nothing excites you quite like a really complicated idea. You love to share what you’re learning and go to great efforts to help others understand it. You are equally comfortable doing interviews, ethnographic field studies, usability observations, and participatory design workshops. You love working with reams of data and translating it into clear, actionable insights that help design teams develop great solutions and measure their effectiveness.
ABOUT THE DESIGN TEAM
ALU has embraced a human-centred design ethos since its inception, with a primary focus on experience design across our in-person and digital experiences. As we begin a new growth phase, we are ready to build out our design function to focus on user experience, digital products, and visual identity.
Our Design Team will include UX designers and researchers, UI designers, and visual designers; in the future, the team will expand to include product and service designers as well. The team has a critical role within ALU: defining and refining end-to-end ALU experience for students, faculty, and staff. To that end, the Design Team creates the frameworks, processes, and systems that support concept development, prototyping, execution, and evaluation related to the ALU experience. As part of this, the Design Team also supports other teams in applying strong human-centred design approaches in order to keep the overall experience aligned.
ABOUT THE ROLE
UX Researchers at ALU are a vital part of the Design Team throughout the design process. From using field studies to uncover initial user needs to running usability tests with lo-fi prototypes to pulling together product metrics to generate insights, UX Researchers ensure that the voice of the user is always front and centre.
- Developing & executing research plans that combine a variety of research practices to bring out the authentic voice of the user.
- Creating personas & scenarios in collaboration with the design team that incorporate research insights.
- Writing research reports that synthesize findings to build buy-in from different stakeholders.
- Working with product teams to define and measure metrics that align organizational strategy with user needs.
- Running usability tests and field tests of products and services and synthesizing insights from those tests.
- Producing research practices that continually bring the user into the design process.
REQUIREMENTS
- At least 3 years of experience in mixed method user research. Experience in ethnography preferred. Experience with R preferred.
- Able to independently run research projects from problem definition through to delivery of insights. You can pose a question, figure out what you need to be able to answer it, collect your data, analyze it, and explain it to others.
- Extremely strong process-driven approach to carrying out research, including the ability to write well-defined and scoped research plans.
- Excellent analytical skills, including a keen ability to differentiate the signal from the noise when working with quantitative data.
- Excellent data visualization skills, both quantitative and qualitative. You know how to tell the story of your data.
- Excellent written communication & synthesis.
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The post ALU Job Vacancy : User Experience Researcher is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/
