This role is responsible for the achievement of the Suzuki sales targets to ensure the profitability of the branch.
Responsibilities
- Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
- Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
- Prepare quotations in a timely manner in line with the Toyota Kenya Limited guidelines to assist close sales in a timely manner;
- Create sales orders in the system to facilitate timely invoicing
- Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
- Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
- Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
- Advise clients on finance packages available through partner financial institutions, and assist the clients in filling the required documentation to ensure the sales deals are closed;
- Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals;
- Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
- Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
- Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the TKEN Suzuki brands;
- Submit accurate weekly deliveries and order intake data to the sales supervisor to keep track of the monthly sales targets as per budget;
- Support in the unit ordering process to ensure optimal stock holding at all times;
- Liaise with pre-owned vehicles section on evaluation and validation of customer vehicles trade-ins requests
- Assist customers in filing government tax documentation e.g. I tax in order to prepare advance tax documents.
Qualifications
- Minimum level of academic and professional qualification required to perform effectively in the role
- Degree in sales and marketing or other relevant field
- 2 years’ working experience in sales in the automotive industry
Competencies:
- Proficient in Microsoft Office applications/computer literacy
- Driving Skills
- Product knowledge i.e. vehicle specifications, Basic mechanical knowledges
- Knowledge in professional standards
- Writing skills
- Presentation skills
- Innovation – Ability to come up with new and better ways of working to improve efficiency and effectiveness
- Time Management – Ability to use time effectively and efficiently
- Drive for results – Aware of their roles and responsibility and can be counted on to meet and exceed goals
- Interpersonal skills – Ability to build rapport and constructive and effective relationships with colleagues and customers
- Customer focus – Establishes and maintains effective relationship with both internal and external customers, to gain their trust and respect
- Ethics and values – Adheres to an appropriate and effective set of core values and beliefs, and in alignment with the TKEN values
- Integrity and trust – Trusted individual who can present the unvarnished truth in an appropriate and helpful manner, keeps confidence, admits mistakes, doesn’t misrepresent themselves for personal gain
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The post Toyota Kenya Job Vacancy : Fleet Account Executive is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
