The Aga Khan University is a private, autonomous university that promotes human welfare through research, teaching and community service initiatives. Based on the principles of quality, access, impact and relevance, the University has campuses and programmes in Kenya, Tanzania, Uganda, the United Kingdom, Afghanistan and Pakistan
1. Internist-Palliative Care
Job Summary
- Masters degree/Specialty Training in Internal Medicine/ Family Medicine or equivalent
- Specialty trained Oncologist with relevant Board registration/ eligible for such board registration or board-certified Generalist (Internal Medicine / Family Medicine) with a focused practice in oncology
- Education and training in the management of palliative patients, including palliative and hospice care in the context of patients with cancer
- S/he must be registered or eligible for registration with Kenya Medical Practitioners’ & Dentists Council as a specialist.
- Training/ experience in cancer survivorship; Interest and training in the area of women’s cancer and training in public health / epidemiology would be added advantages
- The ideal candidate should have excellent interpersonal/communication skills and demonstrated Administrative leadership, training & experience in leading a multi-disciplinary team.
Responsibilities
Reporting to the Chair of the department, the Internist in Palliative Care will take the lead in the establishment of the Section of Palliative Care, Survivorship and Hospice within the department of Haematology-Oncology with a focus on Patient care and Research.
Successful applicants will join a growing and dynamic department committed to advancing best practice in their discipline, expanding services that meet quality and patient service needs within an internationally accredited university hospital with outstanding diagnostic services. Successful applicants will develop their academic career in teaching and research. In education there is a focus on resident training and the development of fellowship programmes and planned introduction of undergraduate training.
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2. Entitlement Officer
Job Summary
Applications are invited from appropriately qualified candidates with a clinical background for the position of Entitlement Officer in the Debtors Section, Finance Division.
Requirements
- Diploma in Nursing or equivalent;
- Kenya Certificate of Secondary Education (KCSE) with mean grade C or its equivalent;
- Proficient in MS Office Suite;
- Formal training in customer care or equivalent demonstrated experience;
- A minimum of 1 (one) years’ experience in a busy claim vetting and assessment department;
- A minimum of 1 (one) year’s exposure in clinical practice;
- A minimum of 3 (three) years’ experience in a busy accounting/credit management department;
- Excellent communication skills both written and oral;
- Excellent customer service skills;
- Good interpersonal skills: Ability to build relationships among team members;
- Ability to work under pressure and meet stringent deadlines.
Responsibilities
Reporting to the Supervisor Corporate Entitlement, the Entitlement Officer will assist the Supervisor in the management of billing corporate guidelines (Entitlements) by ensuring correct and accurate mapping in the system, claims vetting before dispatch and analysis of rejected claims to minimize the level of bad debts.
- To offer prompt and satisfactory services to internal and external clients as per the established policies and procedures of the department to enable overall accomplishment of the departmental goals;
- Participate in ensuring that all the billing points are updated on new / closed accounts, corporate clients’ administration guidelines on timely basis and they adhere to the same;
- Opening/closing of accounts as advised by relevant corporate clients and in line with the hospital guidelines on the same;
- Assisting in monitoring of invoice returns and taking appropriate action on clinical queries as per the set deadline;
- To assist in organizing and holding meetings with corporate clients to discuss status of their accounts regarding entitlements, exclusions and returned invoices and overall clinical reconciliation sign off;
- Participate in Continuous Entitlements Education (CEE) for Clinical and non -clinical areas for excellent service delivery;
- Assist in the coordination of renewal of corporate agreements and fulfillment of terms of the administration rules and guidelines from Corporate clients;
- Maintenance of timely and accurate departmental reports e.g. accounts opened/closed, rejection rate, individual corporate performance, copay schedules, CME meeting minutes
- Participate in preparation of all Institution and Financial audits to enable the Department to achieve its quality objectives;
- Report any incidences regarding corporate credit management to the Supervisor;
- Assist in the maintenance and monitoring of Master Register of Corporate accounts from inception to expiry timelines in order to hedge against provision of services to expired accounts
3. Senior Accounts Clerk – Computer Section
Job Summary
- Bachelor of Commerce/CPA II or equivalent
- KCSE mean grade C plain or its equivalent
- A minimum of two (2) years’ experience in a busy accounting/credit management department.
- Proficient in MS Office suite.
- Formal training in customer care or equivalent demonstrated experience.
- Excellent interpersonal, communication, organizational and customer service skills
Responsibilities
Reporting to the Team Leader, Corporate, the Senior Accounts Clerk (Computer Section) will ensure that all the corporate unallocated credits are maintained at the lowest possible level of the current bench mark and also prepare accurate and timely debtors reports as per the agreed timings.
- Offer prompt and satisfactory services to internal and external clients as per the established policies and procedures of the department;
- Receipt allocation of cheques received from corporate and individuals;
- Ensure all payments from corporate and individual clients, adjusting entries and credit notes raised are reconciled to the respective debit entries as per the remittance advice provided by the clients;
- File cheque copies and match receipts posting with batch list on a daily basis;
- Follow up on reconciliation advice and schedules from clients for outstanding credits in their accounts by making calls and writing mails;
- Ensure that unallocated credits schedule is updated on a timely basis;
- Maintain timely and accurate departmental reports i.e. individual corporate performance
- Participate in preparation of service audits to enable the department to achieve its quality objective
- Any other duties as may be assigned by the supervisor.
4. Senior Accounts Clerk-Dispatch
Job Summary
- Bachelor of Commerce/CPA II or equivalent
- KCSE with mean grade of C or its equivalent
- Formal training in customer care or equivalent demonstrated experience
- A minimum of 2 years’ experience in a busy accounting/credit management department.
- Proficient in MS Office Suite S/he
- Excellent interpersonal, communication, organizational and customer service skills.
Responsibilities
- Reporting to the Supervisor, Dispatch, the Senior Accounts Clerk (Dispatch) is responsible to ensure that all the invoices for services rendered on campus and in the outreach centers are dispatched within the set timelines.
- Collecting, verifying, sorting, and merge in-patient and out-patient invoices;
- Conducting completeness check on all documents received at the department;
- Processing the invoices and attachments for dispatch;
- Deliver claims to the various corporate clients;
- Prepare journal vouchers for bills as required;
- Highlight discrepancies captured in in-patient and out-patient claims.
- Calculate approved discounts and generate reports as requested;
- Maintain confidentiality and safe custody of the internal and external client documents.
- Create accurate, timely and updated departmental reports
5. Clinical Practice Educator-HDU
Job Summary
Applicant must be a Registered Nurse with current licensure with the Kenya Nursing Council. They must have BScN, ACLS certification. S/he should be proficient in Microsoft Office packages. The successful candidate should have a minimum of five (5) years nursing experience in the Critical Care Department in an acute care Hospital.
Responsibilities
- Leads the team in development, implementation and monitoring of unit based clinical policies and procedures;
- Guides nurses in the assessment of patient care needs and the planning, implementation and evaluation of nursing interventions;
- Identifies learning needs of the nurses and assumes responsibility for development and implementation of unit based in-service programs for all nursing staff;
- Makes daily rounds of all patients in the unit while reviewing patient allocation to determine correct patient assignment to the nurses;
- Ensures that all documentation related to patient care is done as well as ensure that staff are familiar with the documentation policy;Participates in the Nursing Division Nursing Quality Assurance audit program;
- Guides nursing staff in initiation of and participation in Hospital-wide as well as Unit-based nursing research projects;
- Ensures a monthly report of learning activities and spot checks are submitted to the relevant entities on time;
- Take lead in unit based Continuous Quality Improvement (CQI) projects, Clinical Care Program Certification (CCPC), and ensures participation by nurses
- Guide nursing staff in initiation of and participation in unit-based as well as hospital wide nursing research projects.
6. Surgical Technician
Job Summary
Applicants for the position must have Surgical Technician Course from a recognized institution. Relevant working experience in the operating theatres is preferred. The ideal candidate should be self-motivated, a good team player and have excellent customer service analytical and organisational skills.
Responsibilities
- Gather, check and open supplies and equipment needed for surgical procedures
- Set up sterile back table and mayo stand with instruments supplies and medications/solutions needed for procedures
- Assist the scrubbed team members with gowning and gloving
- Participate in the surgical site and patient verification during time out procedure
- Measure and pass medication, haemostatic agents and irrigation solutions utilized during procedures
- Hold retractors/instruments as directed by the surgeon
- Coordinate the camera or endoscopic instruments as directed by the surgeon
- Prepare sterile dressings and or immobilization devices
- Perform surgical count as required
- Participate in debriefing process quality improvement practices to ensure quality patient care.
- Hand over verification instruments to the CSSD technician for sterilization
- Assist in prepping surgical suite for the next patient
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