Department Branch Floor
Reports to Branch Manager.
JOB SUMMARY
The job holder is responsible for the daily operations of serving the customer, assisting with stock -filling, maintaining a safe environment for other staff and customers and working together in a team to deliver an exemplary shopping experience for the customers.
Key Tasks And Responsibilities
- Providing outstanding customer service to customers and ensuring, at all times, that the company is positively promoted.
- Follows daily work schedule as assigned by management.
- Liaising closely with all other team members to ensure customer needs are met.
- Performs stocking duties including; lifting, stocking product, dusting and ordering.
- Performs general housekeeping duties on sales floor and backroom areas.
- Be attentive at all times to needs of shoppers and be ready to provide any information and assistance to the customers
- Maintain proper stock levels. Keep the shelves full of merchandise and items kept in back stock.
- Perform proper rotation when stocking all products
- Direct customers to precisely the right location where they can get their products with ease and provide
- Participate in promotional activities at the Branch to maximize the Customer experience.
Requirements For Job Application
- At least secondary school educated
- At least a grade of C- in KCSE
- Excellent interpersonal and communication skills
- Great organizational skills
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