JOB LOCATION: Kakamega, Kenya
REPORTING TO: Orders and Distribution Project Specialist
One Acre Fund services thousands of farmers and we continue to grow every year. Each year, farmers place orders throughout the year to gain access to credit to the products we offer. This is done through the signing of a contract which acts as a record for the order.
The Order and Distribution team then takes all these orders and processes them in the order management system (Roster) to ensure we have a good record of what each farmer has ordered.
Once we have completed the orders and made the necessary purchases of the products, we then ensure that we record the timely and accurate delivery of the goods so that we have happy farmers. This order and fulfillment activity is a year round role to accommodate the multiple deliveries we provide to our farmers.
The Order & Distribution Coordinator will coordinate clients’ order processing; and train and supervise large teams of seasonal staff required to process enrollment contracts and deliveries.
Roles for the Orders & Distribution Coordinator Job
Standard Coordination Role
- On-boarding and training of data entry staff on enrollment and Input delivery processes and procedures.
- Co-ordinates with Data entry Leads to ensure execution on enrollment contract double dataentry, data quality check, run comparison, and error correction process.
- Co-ordinates with Data entry team leads to ensure Data Entry staff appropriately track inputs movements in the field and at warehouses, including follow-up on deliveries through IDS and TMS data entry.
- Coordinates One Acre Fund’s staff contract data entry and staff input delivery.
- Creation of enrollment contracts (including Standard and trial contracts) with support from Orders and Distribution Project Specialists.
- Reconcile all Input deliveries at the end of each delivery (warehouse outflows vs roster).
Unique Role
- Facilitate up-to-date trainings of data entry clerks. These includes enrollment contract and warehouse data entry trainings.
- We are an international nonprofit that works in Kenya, Rwanda, Burundi, Tanzania, Uganda, and Malawi. In these countries, our 4,000+ strong staff serves over 400,000 smallholder farmers and enables them to grow their way out of hunger and poverty.
Farmers First
- Responsible for all client bundle upload to the roster; this includes quality checking of data before uploading.
- Responsible for the creation, quality checking, and generation of client input verification forms after client enrollment.
- Business Operations lead person for One Acre Fund’s staff Product Kit. Ensures data entry and tracking of staff product Kit movements in the field and at warehouses, including any delivery follow-ups
- Acts as Zendesk Flex #1, during peak times.
Other duties (10%)
- Any other duties as assigned by the Order and Distribution Project Specialist.
Orders & Distribution Coordinator Job Requirements
- We are seeking individuals with a demonstrated long-term passion for sustainable agricultural development in Sub-Saharan Africa.
- The ideal candidate should have exceptional professional background in logistics, field operations or any other related field.
- Relevant work experience in the field Diploma or Undergraduate degree from a recognized institution Demonstrated Computer skills in Microsoft Office Suites
- Experience and ability to conduct trainings
- Clear Communicator, both verbal and written
- Proactive Problem solver
- Demonstrates Integrity and a Positive Attitude
- Demonstrates high quality of work with keen attention to details
- Ability to Organize and Prioritize tasks
- Ability to work under pressure and meet tight deadlines
- Willing to reside in Western Kenya for a long term period
- Willingness to travel on short notice
- Passionate about serving smallholder farmers
- Fluent in English
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