JOB REF. No.HRJIC438
Role Purpose
Ensure effective front office and back office support to clients/brokers to enable smooth administration and achieve customer satisfaction both internally and externally.
Responsibilities for the SME Medical Underwriter Job
- Maintaining up to date (within the stipulated TAT) and an accurate membership database for all schemes (Fully Insured, Hybrid, Fully SelfFunded)
- Setting up and managing of membership details in Actisure for accounts allocated within TAT’s set System input & update of medical benefits purchased and members covered
- Ensure renewal terms are signed off by clients
- Preparation of policy documents and endorsements within agreed TAT Verification of client membership data within the stipulated TAT Re – indexing of all relevant membership DME documents
- Preparation and issuing debit and credit notes within the stipulated TAT to the client/broker/Jubilee Insurance Accounts department while observing due process
- Ensure medical photo and smart card (both for new members & replacements) are issued, receipted and distributed within the stipulated TAT
- Co-ordinate preparation and dispatch of medical and smart cards (new members & card replacements) within the stipulated TAT
- Preparation of work reports (weekly, monthly, quarterly) for Management & clients
- Attending to customers and addressing their queries within the set TAT Verification of claims status during member deletion
- Verification of claims on DME
Key Competencies
- Visionary Leadership
- Entrepreneur Spirit Market Awareness Customer
- Focus Continuous Innovation Ownership & Commitment Team Spirit
Functional Skills
- Team work and interpersonal skills
- Excellent written, oral communication skills and presentation skills
- Good numerical, analytical and research skills to evaluate campaigns
- Strong organizational skills, accuracy and the ability to assimilate information quickly Negotiation skills Good understanding of media
- Ability to work under pressure, meet deadlines and make decisions quickly IT literacy Creativity and problem-solving skills
- Commercial and budget awareness
SME Medical Underwriter Job Qualifications
- Graduate in business related degree (marketing, commerce, insurance, and economics) Proficient in the use of Microsoft office suite and packages
- Professional insurance certificates/ diplomas/ advanced diploma
- People management skills both of internal and external partners
- Team player Presentation skills
- A minimum of two (2) years’ relevant experience
The post Jubilee Insurance Company Limited Job Vacancy : Medical Underwriter appeared first on Jobs in Kenya - https://jobwebkenya.com/.
The post Jubilee Insurance Company Limited Job Vacancy : Medical Underwriter is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/
