Grade: DPP 11/JG ‘J’
V/NO. 168/2018
Qualifications for the ICT Officer Job
For appointment to this grade a candidate must have:
- A Bachelors degree in computer science, information communication technology, electronics engineering or any other ICT related discipline with a base in information communication technology from a recognized institution.
OR - Served in the grade of Information Communication Technology Officer III or in an equivalent and relevant position in the Public Service for a minimum period of Two (2) years;
- A Diploma in Computer Science/Information Communication Technology; or its equivalent qualification from a recognized institution; and
- Demonstrated merit and ability as reflected in performance and results.
ICT Officer Job Responsibilities
An Officer at this level will be responsible to the Information Technology Officer I for assigned Information Communication Technology function. Specifically duties and responsibilities will entail;
- Providing technical support to all users in the organization, to ensure minimal disruptions to the operations of ODPP in the delivery of public prosecutions;
- Configuring and installing new hardware devices, to ensure full utilization of the
organization resources, and to enhance efficiency in operations; - Developing software applications based on the analysis of the ODPP requirements, to enhance efficiency in the delivery of service;
- Training new users in the use of hardware and software, to ensure the users are comfortable in the use of the resources, and to reduce time wastage;
- Participating in the provision of specifications for new system acquisition, to support the procurement of systems that meet the needs of ODPP, and provide feedback on the performance of the system to ensure enhancements as appropriate;
- Conducting system backup and data restoration when systems fail, to ensure safety of information from loss and corruption;
- Troubleshooting faults in the network, software, hardware, to ensure weaknesses are identified and appropriate solutions developed and implemented, to enhance value for money for ODPP; and
- Managing the network, internet configurations and device sharing, to ensure the user departments at ODPP are connected at all times, in order to enhance efficiency in business operations due to minimal disruptions to connectivity
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