We are a leading team of interior designers and fabricators with projects all over the Country. We transform your space with purpose designed, purpose made interiors that are both decorative and functional.
The jobholder will join the ICT Service Delivery team working directly with staff, to deliver business-focused ICT Services by supporting the use of hardware (including desktop PCs, laptops, and mobile devices) and software (including operating systems, applications and utilities) in a networked environment.
Duties and Responsibilities:
- To provide technical support and advice as required across the office for all the staff
- Build and distribute new and re-configured devices (PCs, laptops and mobile devices).
- To adopt a proactive approach and responsibility in providing ICT support, advice and one to one training to staffs
- To install, maintain, upgrade and repair a wide range of ICT equipment.
- Rectify problems relating to the malfunction of ICT equipment including software
- Respond to ICT Support requests in a timely fashion to ensure minimum disruption to the company activities at all times.
- Assist with computer recycling and arrange for the safe disposal of used toner cartridges.
- Install and upgrade both systems and application software as required adhering to all licensing regulations
- To maintain an inventory of computer hardware and software (including licenses).
- Perform preventive maintenance duties on items of ICT hardware, including the cleaning of equipment.
- Maintain and help develop the company’s network.
- To provide support for the company information management system (CIMS) and associated software.
- Follow office backup, virus protection and security procedures. Note risks to ICT systems and suggest precautions to the ICT Systems Manager.
- To assist with the design and maintenance of the company’s intranet, web site and digital signage system ensuring they are populated with current data at all times.
- To monitor and maintain general ICT consumable stock to ensure adequate supplies are available in a timely and cost effective manner ensuring Best Value at all times
- Create user accounts for staff to access the company network including other specific/departmental software used in office.
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Ensure security and privacy of networks and computer systems
- Organize and schedule upgrades and maintenance without deterring others from completing their work
Minimum qualifications:
- A minimum of a degree in Information Technology, engineering or Computer Science
- Certification as ICT professional will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
- Good knowledge of internet security and data privacy principles
- In depth understanding of diverse computer systems and networks
- Outstanding organizational and time-management skills
- Excellent communication skills
- At least 3 years of relevant experience is required
- Experience in handling ICT functions or operational ICT in a large organization
- Ability to apply detailed knowledge and support skills within ICT to deliver an effective and efficient service covering; (as appropriate)
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The post ICT Officer x2 at QV Interiors Limited is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
