Jijali is an online learning platform providing personalized and practical learning experiences in work readiness and entrepreneurship. Powered by Yusudi Limited, the platform combines online content, virtual mentorship, and practical tasks to deliver an effective and engaging learning experience.
We are looking for a project manager to oversee the overall management of our program to reach 1500 youth by June 2021. This role involves managing a team to ensure that program goals are achieved. The 5 departments include learning management, customer experience, learning content development, tech and marketing.
The project manager should be effective in strategy development, implementation, team management and M&E.
Mission of the role:
To build Jijali into a sustainable service while meeting donor impact requirements.
Competencies Required:
Outcomes (Between three to eight specific outcomes):
Outcome 1: By the end of six months, reach 1500 users on the Jijali platform
Outcome 2: Hire and maintain an A player OpenEdx Developer within three months
Outcome 3: By the end of six months, reach KES100,000 in income through B2B and B2BtoC sales.
Outcome 4: Maintain a minimum NPS score of 60 from Jijali trainees
Outcome 5: Ensure a learner retention rate of at least 70%
Outcome 6: Facilitate release of new content and improvements of existing content, with a minimum content NPS of 40
Outcome 7: Achieve at least 80% completion of planned activities in strategy
Outcome 8: 80% work satisfaction of team members
Responsibilities
- Develop, implement, and monitor strategies to grow the Jijali program
- Support learning management, customer experience, content development, tech and marketing departments in planning and execution
- Develop operational procedures to ensure efficiency
- Product management: Develop suggestions for platform improvements and work with the OpenEdx developer to ensure their implementation
- Hold weekly check-ins with the 5 Jijali departments
- Evaluate progress towards program goals by analyzing NPS reports
- Review new content and provide feedback on required improvements/additions
- Support personal and professional development of team members
- Manage relationships with external stakeholders where required
- Update the CEO on weekly and quarterly progress
- Develop periodic reports for project funders and relevant stakeholders
- Conduct monthly performance reviews and coaching sessions for team members
- Represent Jijali/Yusudi at networking events and meetings
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