Garden Specialist Hospital is a flagship hospital in Nairobi, Kenya offering specialized healthcare services in a safe, effective, efficient, and personalized manner to all its patients. Situated along Woodlands Road in Milimani
REF: BC/GSH/01/2021
REPORTING To: Hospital Administrator
Job Purpose:
To accurately generate billing statements for clients.
Key Duties and Responsibilities
- Review the cost sheet of discharged patients for accuracy and completion in order to prepare billing statements.
- Prepare billing statements for insurance companies, patients and other third parties.
- Process refunds for overpaid accounts.
- Prepare reports and respond to inquiries concerning billing activities.
- Establish payment arrangements with patients; monitor payments; following up with patients when payment lapses occur.
- Communicate with patients and/or health insurance companies on a regular basis to ensure all invoices are paid on time.
- Analyze invoices and data.
- Serve and protect the hospital’s image by adhering to professional standards, hospital policies and procedures.
Knowledge, Skills and Abilities
- An understanding of how to read medical invoices and coding language.
- Knowledge of medical terminology.
- Knowledge of medical billing software.
- Knowledge of medical documentation evaluation.
- Attention to Detail.
- Exceptional customer service and organizational skills.
- Strong problem solving and sound judgment skills.
- Excellent time management skills.
- Excellent communication and IT skills will be added advantage.•Ability to multi-task, work under pressure and unsupervised.
- Ability to adapt quickly to change.
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