Wananchi is the leading business providing affordable entertainment and connectivity for the rapidly growing middle class in East Africa.
Job Description/Requirements
Business Unit: Wananchi Telecom
Report to: HOD –Wholesale / Carrier Business
Annual Targets
New Business: USD 14,000 Per month. USD 168,000 in 12 Months
Focus Period: January to December 2021
Job Summary:
Reporting to Head of Sales – Wholesale & Carrier Business, the Carrier Sales Manager’s scope of work will be Carrier Sales & Business Development.
He/she will be responsible for sales activities in East Africa, including Kenya, Rwanda, Tanzania, and Ethiopia, South Sudan, Somalia, DRC and any other territory that may be assigned.
Specifically, the job holder will identify sales opportunities, develop and execute effective order closures through planned sales strategies to deliver the FY revenue targets, maintain high-level business relationships with key service providers and partners & expan business networks across assigned regions and territories.
Key Responsibilities
- Build a strong customer relationship at multiple levels while creating strategy and plans for each account/market and get a buy-in from the customers
- Identifying and developing suitable new prospects to approach for selling company Products, Solutions and Services.
- The Carrier Sales Manager will be responsible for Account Management of onboarded clients, conducting monthly service review, as well as bringing new business and for selling IP capacity and other related services.
- Regional expansion of Wananchi Telecom, the profile may require the person to travel within region for business promotion and development on regular basis.
- To work and collaborate with internal departments, pre and post sales, to ensure that all aspect of the sales are achieved effectively and on time following the right process.
- To proactively establish relationships with partners, key business organizations, government bodies and other bodies where required.
- To provide regular feedback from the marketplace on the effectiveness and suitability of the products and services and new product requirements.
- Responsibility to keep track of global trends and technology advancements and stay abreast of standardization work of relevant industry bodies
- Integrating requirements from multiple internal and external stakeholders to provide the relevant services to support business growth
- Presentation of commercial reports to the senior management team and recommending corrective actions where KPI’s are below projections
- Development and implementation of sales & marketing strategies and plans that are consistent with the organization’s strategic objectives.
- Formulation and execution of acquisition strategies (includes presentations, sales, techniques, referral programs, promotions, exhibitions, sales campaigns etc.)
- Building a reputable client database into the ERP system and giving pipeline analysis on regular basis.
- Reviewing agreements while liaising with the legal department and following up with the customers for signing after receiving an LPO.
- Preparation of proposals and contracts and negotiating the same.
- Follow up payments of customers after the invoice has been raised.
- Timely weekly, monthly, quarterly and annual reports.
- Achievement of Annual sales Budget.
- Any other duties as assigned by supervisor.
Education, Skills and Experience
- Minimum with Bachelor’s in Computer Science Engineering or IT marketing preferred.
- Minimum 4-5 years’ experience in sales/ key account management role, preferably with a regional sales experience
- Must have proven track record of consistent sales achievements in Telecommunications field with good personal reputation with clients.
- Must have experience working in B2B Sales in East Africa with emphasis on relationship/solution selling
- Preference to candidates from Telecoms sectors with sound experience of Account Management, specifically Wholesale IP Capacity, SDH, MPLS, DIA and Submarine cables systems in Africa
- Great account management skills and familiarity of entire sales process from lead generation to obtaining the order.
- High degree of post-sales support and customer retention skills.
- High level of interpersonal and communication skills both written and oral
- Above average knowledge of telecommunications voice and data products in wholesale environment.
- Good Negotiation skills.
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