Key Accounts Manager Job Responsibilities:
- Manage company’s Key Customers
- Serve as the primary relationship owner with key clients and have responsibility for their retention and growth.
- Ensure clients derive maximum value
- Contact the clients every now and then to make follow ups
- Arrange meetings with the clients
- Work closely with the customers to ensure their needs are met
- Coordinate orders customer’s orders and payment
- Resolve customer claims and queries
- Follow-up on timely delivery of orders – on time, in full with no errors
- Establish customer relationships to increase sales
- Answer to customer’s complaints in a timely manner
- Prepare and analyze quality reports for Management review
Skills And Competencies:
- Having a high level of initiative and drive
- Selling Skills
- Professional demeanor, dependable, and able to maintain confidential information.
- Strong written communication, exceptional listening and analytical skills
- Strong knowledge of customer care processes and techniques
- Must exhibit excellent customer service, communication, and interpersonal skills.
Requirements for the Key Accounts Manager Job
- Degree/ Diploma in sales and marketing or a business related course
- Proficiency in Microsoft computer applications
- 3-5 years working experience as a Key Accounts in a busy environment
The post Brites Management Job Vacancy : Key Accounts Manager appeared first on Jobs in Kenya - https://jobwebkenya.com/.
The post Brites Management Job Vacancy : Key Accounts Manager is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/
