Sheer Logic Management Consultants is seeking to engage a dynamic individual for the position of a Cargo Consolidations Officer to be based in Mombasa
Cargo Consolidations Officer Job Responsibilities
Staffing
- To review and advise on staffing requirements for the business unit and participate in recruitment of team members.
- To train and develop team members in line with operational requirements.
- To put in place duty rotas and work schedules aimed at ensuring maximum utilization of staff and smooth service delivery.
Operations
- To develop and put in place procedures and systems for cargo consolidation operations.
- To register manifests and secured charges in good time.
- To liaise with shipping lines and ensure vessels are tracked and any amendments on MBL done before arrival.
- To advise clients/partners on how HBL/MBL should be addressed.
- To coordinate stripping of FCL containers at CFSs.
- To receive and inspect consignments at CFSs / Port to ensure that all are in order.
- To release consignments to clients upon payment of the relevant charges.
- To ensure necessary records are generated and filed for all consolidation operations.
- Ensure Zero errors during documentation and release.
Security
- To develop and implement adequate security measures to safeguard consignments in all stages of operation.
- To report, investigate and recommended corrective actions in the event of an incident and/or accident in line of operational areas.
- To report on damages or loss of consignments and make claims as per established procedures.
- To ensure confidentiality of information relating to operations and shipments is maintained.
Client Relationship Management
- To develop and implement client relationship management procedures and systems.
- To offer advice to clients and agents on shipping regulations and relevant incoterms.
- To give up-to-date updates by sending pre-alerts for arriving cargo.
- Ensure clients/partners are kept informed on release of cargo by phone and email as may be necessary.
- Ensuring that on every file all communication and correspondence are filed as per laid down procedure / format.
- Ensure that all file related documents are kept and maintained in the file at all times.
- Handling and resolving questions / complaints from clients in a timely and satisfactory manner.
- To build and maintain customer relationships through networking, effective communication and focus on resolving customer complaints.
- Administration To ensure the company is duly licensed and complies with any regulations issues by the relevant licensing and regulatory bodies i.e. KMA/KRA/KEBS/KGCHA.
- To ensure staffs in your section are conversant with documentation procedures, shipping incoterms and other legal requirements.
- Preparing daily operational status report for internal and external use.
- In the event of unforeseen/additional expenses, ensuring that the same are communicated to the concerned agent and/or client in good time and following up for settlement.
- Liaising with respective support departments for smooth handling and management of client accounts.
- To provide advice on operational procedures and other requirements in the industry.
- To undertake any other duties as may be allocated from time to time.
Qualifications for the Cargo Consolidations Officer Job
- Bachelor’s Degree in Supply Chain Management or a related field required.
- Experience of at least 5 years in Shipping or cargo consolidated firm.
- Training in any course on the logistics – preferably in shipping management.
- Knowledge of East African Customs Management Act and other relevant regulations.
- Conversant with IATA Dangerous Goods Pack or Accept guidelines
- Computer literate
Skills Required:
- Effective communication skills – both oral and written
- Highly developed teamwork skills – ability to work with others and embrace team work.
- Strong understanding of air, sea and road transportation of cargo.
- Strong understanding of cargo consolidation documentation and regulations guiding shipping of different kinds of goods.
- Strong understanding of maritime laws and import and export procedures.
- Solid knowledge of logistics procedures and shipping incoterms
- Ability to lead in an environment of constant change
- Good interpersonal skills
- Must exhibit good problem solving abilities
- Good negotiation skills
- Demonstrated ability to increase productivity and continuously improve methods, approaches and department contribution. Experience working in a flexible, employee empowering work environment.
- Analytical and enquiring mind
The post Sheer Logic Job Vacancy : Cargo Consolidations Officer appeared first on Jobs in Kenya - https://jobwebkenya.com/.
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