- To create a demand for Professional power tools and related accessories by providing effective job-site solutions to customers (end-users).
- To manage key accounts (end-users) and ensure enquiries generated are converted into orders by working with sales teams and distribution.
- To conduct market research on new products and communicate the ‘voice of the customer’ back to Marketing/ product management teams.
- To build a strategy to cover, penetrate, acquire and protect the business for Industrial product group in the target market.
- To increase brand share with the customer (end-user).
Critical Incidents
- Key account (end-user) planning – regular visits, build relationship and confidence with the end-user.
- Identify needs of the end-user, propose and expedite the solution
- Continuously update product knowledge and build competence in proposing effective solutions via demonstrations for end-user applications highlighting features benefits and advantages.
- Ensure the marketing objectives are met by focusing on categories that increase brand share.
- Product and safety training to end-user to support customers in driving higher productivity by correct usage of tools & accessories.
- New product launches to the end-user.
- Retention of Accounts (End-users)
- Liaise with sales teams and dealers to ensure quotations and orders are expedited efficiently.
Job Site Specialist/Consultant Job Accountabilities
- Achieve annual sell-out targets based on focus categories for the target market.
- Achieve New product sell-out targets
- Achieve new customer acquisition targets.
- Communicate & Implement marketing campaigns to the end-user.
- Key account (end-user) reports in the prescribed formats for review with managers.
- Support Marketing events such as dealer/ end-user meets and road shows.
- Maintain all products supplied for demonstration in good working condition at all times. A list of demonstration tools to be kept and updated periodically.
- Maintain the demonstration truck in good working condition and clean at all times to ensure that the brand is always held in high esteem.
Relationships- Internal
- Marketing
- Sales managers – all levels
- Training Manager
- Service Manager – all levels
- Customer Service
Relationships- External
- Key accounts (end-users) – all levels (Decision makers, influencers…
- Dealers/ Distributors
- Service Agents
Competencies
- Communication & Presentation skills
- Relationship building
- Team working
- Customer Focus
- Analytical skills
- Commercial Acumen
Qualifications for the Job Site Specialist/Consultant Job
- Any Science Degree, preferably in Engineering (any) or equivalent industry experience in Construction, Engineering or similar.
- At least 2-5 years’ experience in related field.
The post People FOCO Job Vacancy : Site Specialist appeared first on Jobs in Kenya - https://jobwebkenya.com/.
The post People FOCO Job Vacancy : Site Specialist is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/
