Job Purpose
Achievement of the sales targets, income and profit budgets
To ensure ongoing and successful sales and distribution of Insurance products for the branches assigned.
Manage and develop sales strategies and identify opportunities. Implement strategies for profitable results.
Key Responsibilities/Accountabilities
Sales Management Handle the sales performance across all products, both short and long term insurances. Identify anomalies and develop strategies to rectify and improve performance. Provide input to branch campaigns to ensure maximum penetration into insurance products and clients numbers. Maximize penetration of SIA by achieving sales targets timeously Correction of poor performance.
Relationship building Constantly maintain a professional environment and celebrate our successes Timeously feedback to the network Build relationship with key players and group companies Attend regular meetings with key stakeholders Analysis competitor trends, pricing to optimize on sales Liaise with insurance companies to optimise value for bank customers Service all complaints in respect of our products in the branches
Training Ensures competency-based training on Advisory products takes place with various stakeholders as and when required. The stakeholders are trained accredited, and coached on the various products Ongoing training to develop performance
Management Servicing of expenses and control cost to income ratios Control expenses and use them correctly in order for us to achieve the highest return related to sales Analysis MIS and act accordingly Apply knowledge, resources and experience to resolve problems Able to follow or professional challenge defined processes Participate in adhoc company events Support other business units and other departments within SIA Live the values and the brand Be a brand Ambassador Share best practices, tactics and action plans.
Risk & Compliance Provides complete disclosure to the customers in terms of accreditation, Premiums fees. Ensure all forms are completed correctly and send to Operations for uploading to Bancassurance Policy Management system as the record keeper Assist channel in achieving their risk compliance ratings in terms of all SIA requirements Ensure customers are satisfied with SIA Advisory products bought in channel.
Provide input in developing sales strategies and identifying opportunities in the Branches Insurance space. Monitor sales performance across all insurance products, both general and life at channel. Maximizes penetration of SIA by achieving sales targets timeously. Assists in repositioning on new product initiatives. Profitable Growth in Insurance New Business Sales (SIA Business).
Important Relationships: Stanbic Insurance Agency team Customer channels – Branch network (From direct sales to consultant level, including Business Banker, Branch Manager and Regional Cluster Heads) SME, Wealth, Silver, Executive Banking & Private Client segments (business unit team leader to support officer) Stanbic Enabling Functions (Operations, CCC, Credit, HR) Insurance companies.
Preferred Qualification and Experience
Undergraduate degree from a recognized university
Professional banking/insurance/sales/marketing qualification
Previous banking or Insurance sales
Experience of managing and/or working within a team that delivers
Experience in the financial /investment and/or insurance broking industry
Proven sales track record in the financial services industry
Knowledge/Technical Skills/Expertise
Understanding of macro-economic, business, social, political trends and the transformation of this knowledge into operational strategy
Create, edit and print files from Word, Excel to capture and analyse Insurance/financial data & Power Point.
In depth understanding of range of products in market, competitor advantages and disadvantages and own product competitive position
A sound understanding of risk cycles pertaining to the industry being analysed.
A good current knowledge and understanding of different industry sectors and sector risk profiles/ trends.
A thorough knowledge of multi-level products available to Personal banking and SME Tier II banking customers.
Extract and apply information to CRM (Customer relationship management) strategy
Full understanding of all products, sound knowledge of the bank processes and procedures
Results orientated/Customer service focused and people orientated
Computer literacy, negotiation, listening skill, presentation skills, sales skills, communication skills, marketing skills and coaching skills
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