Our client is among the leading Tours and Travel Company in Kenya providing International, Regional and Local travel services and has been in operations for over 20 years, having gained extensive experience and expertise in all aspects of Travel/Tours and have evolved into a high value service company. They seek to hire a Customer Care representative to join their team.
Responsibilities
- Ability to handle inbound and outbound travel for clients
- Ability to do hotel booking on time and with competitive package to the clients
- Ability to ensure the clients have met the payment terms with the company and are cleared on time
- Ability to engage clients and give all the information required for their enquiries and travel.
- Ability to arrange and manage on client’s special request especially on accommodation & room specification, driver guide language, meals and others are prearranged. e.g. Muslim Guests don’t eat pork
- Able Coordinating with travel consultants to arrange flying and ground packages
- Ability to Handle all complaints in a professional manner and timely and involving the manager and directors on the same.
Requirements
- Bsc/Diploma in tours
- 5 years’ experience
- Has worked in tours and travel company
- Have great knowledge on inbound and out bound tours package
The post Recours Four Kenya Job Vacancy : Tour Consultant appeared first on Jobs in Kenya - http://jobwebkenya.com/.
The post Recours Four Kenya Job Vacancy : Tour Consultant is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
