We are pleased to announce the following 2 year Contract Opportunity in the M-Agribusiness Department within the Enterprise Business Unit. In keeping with our current business needs, we are looking for persons who meets the criteria indicated below:
Detailed Description
Reporting directly to the Sales and Distribution Manager the job holder will be the main point of contact on Digi farm and matters in Region. The individual leads a team of Extension Officers, Telesales and Brand Ambassadors (on need basis).
Responsibilities
- Work closely with Leadership to develop Agribusiness strategy and come up with an execution plan;
- Develop a production manual for the different value chains the department is engaging in;
- Manage the Performance and engagement of the extension officers on ground entire region by developing SMART Key Performance Indicators (KPIs) which should be reviewed on a regular basis in accordance to the Organizations’ policy;
- Upskill the Agribusiness team in the region with the relevant extension trainings and ensure that they are properly updated on any changes;
- Carry out periodic market intelligence and stay updated on competitor activities to gain insights on developing Agribusiness services;
- Ensuring that grievances aired out by farmers through the Extension Officers, Depots and Telesales team are escalated and resolved to the satisfaction of the farmers;
- Keeping track of what is happening at every depot in the region through extension officers.
- Carry out periodic training for all stakeholders related to agriculture and communicate the same information to extension officers;
- Keep track of monthly mystery shopping reports done at our depot outlets, farm inputs, Loan records, and ensure that all audit queries are resolved conclusively;
Qualifications
- Experience in Agronomy and extension work for different agricultural value chains.
- At least a Degree or Diploma in Agronomy Agribusiness related field
- 2-3 years of work experience in Agriculture or related field
- Knowledge of Safaricom products and services.
- Experience in managing a team of extension officers
Additional information
As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews.
- An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
- Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
- Clearance certificate from a reputable Credit Reference Bureau (CRB)
- University Degree Certificate/ Letter of Completion from University in case you have not received your degree certificate.
- Copy of your National ID/Passport
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