- Receive incoming telephones and transferring to the relevant officer(s)
- Usher the internal and external customers
- Monitor and record the letters coming into the Programme
- Receive and usher guests and VIPs into the Programme
- Arrange and decorate the reception area
- Process documents and implement actions
- Receive, record and file letters received from the public
- Dispatch letters and maintain an efficient filing system for action/to the action officers
- File and maintain the documents
- Organize the file controls
- Trace files and record them in the movement register
- Open and close files and volumes especially for new recruits
- Compiling data and Drafting simple official covering letters
Qualifications
- A candidate must have a Kenya Certificate of Education (KCE) Division IV or Kenya Certificate of Secondary Education (KCSE) Grade D (Plain);
- Candidates with experience in catering will have an added advantage.
- Certificate of Good Conduct
Desired Attributes and Experience
- At least 3 years of relevant experience
- Understanding and practice of customer care and supervision
- Front office management skills
- Good Communication and interpersonal skills
- Excellent records management skills
- Self-drive and commitment to duty
- Client service support and public relations
- Ability to follow procedures and policies
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