Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan
1. Head Technology Infrastructure
KEY RESPONSIBILITIES:
- Provide highly available secure I.T infrastructure in order to optimize technologies.
- To provide leadership to Technology Infrastructure team in terms of motivation, mentoring, talent growth in order to support business in customer service.
- Responsible for Server, Network and Communication infrastructure across the Enterprise.
- Develop strategy to meet business service delivery goals through technology.
- Planning, designing, implementation and management of information technology infrastructure to support service delivery throughout business outlets within approved budget.
- Implement best practice Policy, Standards and Procedures as part of Information and Communication Technologies (ICT) Governance and Management Framework and ensure compliance.
- Develop partnership with service providers to reduce Total Cost of Ownership.
- Periodic review of available and new technologies in line with best industry practice to support business growth.
- Planning, implementation and management of value added services, e.g. voice, data, channels, software and hardware.
- Enforce adherence to Technology Governance and Management Framework.
EXPERIENCE & EXPERTISE
- Bachelor’s Degree in IT, Computer Science or related field from an institution recognized by Commission for University Education.
- Professional Qualifications in I.T Infrastructure Governance is required.
- Possession of a postgraduate degree will be an added advantage.
- At least 10 years’ experience, 6 years of which should be in a senior management position within IT.
- Leadership and Coaching skills.
- Demonstrate excellent Planning and organizing skills.
- Excellent communication skills.
- Proven Track record in delivering results.
Only short listed candidates will be contacted.
NB: In the event that you are successful, we will require that you provide us with the following documents:
- National I.D.
- KRA Pin Card
- Birth Certificate of self
- Passport Photo (White Background)
- NSSF Card
- NHIF Card
- Certificate of Good Conduct (less than 5 Months old)
- Academic and Professional certificates, including official transcripts
2. Head Enterprise Architecture & Governance
KEY RESPONSIBILITIES:
Innovation
- Evaluate new technologies and provide recommendations for investment.
- Assess the organizational impact of new technologies.
- Capture and share best practices among the IT community.
- Create, prioritize, communicate, manage, and execute innovation roadmaps, project plans, and commitments.
- Design, innovate and build solutions that enable the latest technologies.
- Set an ambitious and challenging 5-year business innovation and architecture strategy and roadmap.
- Lead market analysis and innovation, driving the team to generate new ideas and business streams to grow the business, improve safety and ensure reliability of our services.
Architecture Leadership
- Establish trusted team procedures and services, which include consulting on methods and tools, project delivery, standards and methods development, and governance.
- Lead the implementation of business capability, reference, and target architectures to guide the development and implementation of technical solutions.
- Guide the creation of, and alignment to, 3-5 years strategic technology roadmaps while promoting common solutions and minimize technology proliferation.
- Establish architecture standards to drive simplification and commonality across the bank businesses while maintaining the flexibility necessary for each of the businesses.
- Drive standards and platforms through influence. Guide solution architects which reside in the team.
- Develop best practice Policy, Standards and Procedures that safeguard the Enterprise IT investment and assets.
- Lead implementation and enforcement of Agile oriented, Change and Quality Assurance framework.
- Work with and through partners. Ensure high levels of performance, excellent communication and delivery.
EXPERIENCE & EXPERTISE:
-
- Bachelor’s Degree in a Business related or IT field from an institution recognized by Commission for University Education.
- Proficiency in TOGAF and BIAN framework.
- Knowledge of emerging Technology concepts and disruptive trends.
- Master degree is an added advantage.
- At least 10 years’ experience, 6 years of which should be in a senior management position within IT.
- Understanding of Exponential technologies; Big Data analytics, AI, Machine Learning, Robotics and Fintech evolution.
- Expert knowledge of business process modelling.
- Implementing / managing a process framework and governance on enterprise level.
- Knowledge of WAN & LAN design and implementation.
- Knowledge of Network Security Implementation & Design.
- Knowledge and application of the organizations products, services and policy.
- Knowledge of legal requirements and IT Governance, Policies / Standards and Procedures.
Only short listed candidates will be contacted.
NB: In the event that you are successful, we will require that you provide us with the following documents:
- National I.D.
- KRA Pin Card
- Birth Certificate of self
- Passport Photo (White Background)
- NSSF Card
- NHIF Card
- Certificate of Good Conduct (less than 5 Months old)
- Academic and Professional certificates, including official transcripts
3. Head Of Central Operations
KEY RESPONSIBILITIES:
- Develop plans for the achievement of Operational Excellence standards, Service and cost targets for Central Operations.
- Optimize cost of operations through centralization of all non-customer facing and non-country specific operational processes and develop processes for cost sharing among business units.
- Work closely with business units to ensure seamless services, identify process weakness, issues resolution, and implement appropriate solutions to improve centralized operations.
- Develop standards, productivity measures and Service Level Agreements with business units to drive and monitor performance.
- Develop and implement appropriate control processes to ensure that all elements of Operational risk, e.g. Fraud, Closure of Audit recommendations, are managed effectively across Central Operations.
- Monitor, Report and Review levels of service delivery against agreed SLAs and drive process automation to achieve best in class transaction processing capabilities
- Work with Internal Audit to identify the key risk parameters for consideration during audit planning, in order to ensure the monitoring and resolution, within agreed timeframe, of all audit exceptions.
- Timely provision of accurate Management information for internal and regulatory requirements.
- Compile and review on an ongoing basis performance figures/ statistics and monitor against targets/ budgets.
- Provide leadership, Coach and Develop a high performing team.
EXPERIENCE & EXPERTISE:
- Bachelor’s degree in Business related field.
- Master’s degree in a relevant field.
- Thorough understanding of Banking Law and Central Bank guidelines
- Any relevant professional qualification will be an added advantage.
- Minimum 10 years’ experience in Banking, 6 years of which should be in a Senior Management position within Banking Operations.
- Sound understanding of ALL the Bank’s operations and processes and excellent knowledge of Bank policies and procedures.
- Experience in driving process, service and operational transformation.
- Excellent people management skills with ability to attract, retain and motivate people
- Experience in the service management of business operations, including process design, change management, measurement and improvements.
- Experience in developing and evolving an organisation that interfaces with employees, vendors, functional business owners and technology.
- Must have awareness of current business trend, risks, challenges and opportunities.
- Excellent customer focus and orientation
Only short listed candidates will be contacted.
NB: In the event that you are successful, we will require that you provide us with the following documents:
- National I.D.
- KRA Pin Card
- Birth Certificate of self
- Passport Photo (White Background)
- NSSF Card
- NHIF Card
- Certificate of Good Conduct (less than 5 Months old)
- Academic and Professional certificates, including official transcripts
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