Role Description / Job Summary:
The Sales Executive – Communication Solutions role is responsible for focusing on sales engagements which may be specialized on industry or solutions based to both individuals and companies.
Primary responsibilities:
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
- Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments.
- Design customized, cost-effective solutions for the client.
- Build market position by locating, developing, defining, negotiating, and closing business relationships.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements leveraging off the CRM System
- Submit accurate orders and in line with GP requirements
- Submit pricing and pre-qualification requests reflecting the client’s requirements.
- Maintain an updated database in sales database including all activities, partners, and opportunities with their current status.
- Maintain open and effective lines of communication throughout the organization to maintain a sense of teamwork, enthusiasm, pride, and quality workmanship.
- Capture and review any competitive intelligence gathered and proactively communicates this information to marketing – Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Prepares reports by collecting, analyzing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Qualifications / Requirements
- Proven sales expertise, with a track record of consistently meeting/exceeding sales targets
- Solution selling and ability to identify customer problem and offer solutions and not products
- 2+ years of experience in selling VoIP Solutions and Enterprise Communication Solutions
- Ability to leverage established relationships and proven sales techniques for success
- Industry and/or Public sector knowledge
- Knowing or having successful experience in multi-channel go to market models
- Motivated, driven and results oriented
- Excellent negotiation, presentation and closing skills
- Bachelor’s degree with exposure to Information Technology (or equivalent)
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