Thursday 23 April 2020

Technology Associate – Service Design at Telkom Kenya

Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers.

Reporting to    :    Senior Manager Service Design- MFS

Department     :    Technology Division – Service Platforms

Role Purpose:

Fulfilment of business requirements on existing and new service platforms in accordance with organisational objectives

Responsibilities

  • Deployment, configuration and/or support of systems in production or pre-production environments.
  • Design, configure, and support service platforms infrastructure.
  • Software development/scripting with preference given to Java, PHP, PYTHON, SQL.
  • Resolving customers related issues.
  • Testing of software upgrades and assisting with documentation
  • Supporting service design and operations team on all task related to project delivery.
  • Requirements elicitation, analysis, planning and implementation

Academic/ Professional Qualifications

  • Bachelor’s degree in information systems management, information technology, computer science or related fields with at least one semester/quarter remaining after internship.
  • Must be available for full-time role.
  • Must be in good academic standing.
  • Must be at least 18 years of age.

Professional Knowledge

  • Minimum 1-2 years’ experience in IT environment
  • Familiarity of mobile money, payments, banking and relevant standards
  • with charging, messaging, and VAS systems in general.
  • Familiarity with telecommunications grade hardware & and best practices in these domains.
  • Familiarity software platforms, integration management, network design & implementation, operation and maintenance methods and procedures.
  • Familiarity with the Agile Software Development Methodology.
  • Excellent communication skills.
  • Familiar with database, unix/linux shell scripting and IP network administration..
  • Business analysis skills and experience.
  • Working knowledge and hands-on experience on database platforms.
  • Working knowledge and hands-on experience on applications development & Unix/Linux shell scripting.
  • Working knowledge on network administration.

Professional Skills

  • Team player
  • Initiative and hands on
  • Ability to work without supervision
  • Results oriented
  • Ability to work long hours to meet deadlines
  • Good interpersonal skills
  • Innovative

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The post Technology Associate – Service Design at Telkom Kenya is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/