mDoc is a digital health company focused on sub-Saharan Africa which provides people living with chronic disease with 24/7 access to integrated care support through a network of providers via mobile and web platforms. mDoc aims to further build capability and to support physicians to provide education and tools to patients to improve self-management. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential.
Job Description:
In this position, you will be a part of the team cohort providing self-management support services to patients via our innovative self-management model. You will work closely with the executive team, business leaders across the company and markets and other teams.
Along with the mDoc leadership team, you will cultivate an environment reflecting the values of mDoc Healthcare, including integrity, quality, respect for our members and team members. Providing optimal member-centred care and experience is of critical importance to mDoc so we are looking for people who embody this in mind and action. You must be data-driven or willing to be data-driven such that you are looking constantly at your member needs, responding to them and also looking at population level data and coming up with ideas on how to drive continued engagement and adherence.
Responsibilities
The Fitness Coach will:
- Demonstrate how to carry out various exercises and routines
- Give alternative exercises during workouts
- Explain and enforce safety rules and regulations on sports, recreational activities, and the use of exercise equipment.
- Provide excellent customer services according to company standards.
- Ensure that fitness equipment and tools are maintained in clean, safe and good working conditions and report any safety hazards, unsafe practices
- Engage in and contribute to improving the skills and knowledge of health workers and people as relates to fitness by attending and contributing to discussions during the monthly ECHO sessions.
Skills and Qualifications
- Bachelor degree in Human Kinetics.
- Master’s degree and professional qualification preferred.
- Personal motivation to keep fit and the ability to motivate others to do the same.
- Patience and the ability to explain things clearly.
- Understanding of lifestyle, diet and the human body.
- Awareness of safety and good working practices.
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