Thursday 23 July 2020

IT Assistant at Vivo Activewear

a retail clothing business that was started in 2011. Initially inspired by a love for dance and fitness, Vivo has grown from focusing on dance and fitness gear, to now offering a full range of clothing styles that include both smart and casual, party items, beachwear, and travel wear.

Responsibilities

  • Maintain the ICT assets inventory.
  • Oversee the installation of internet network in new stores.
  • Monitoring and liaising with providers to ensure computer systems and internet networks are running optimally.
  • Troubleshoot with computer users to determine the nature of any problems they encounter and responding to breakdowns. This includes talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners.
  • Planning and undertaking scheduled maintenance upgrades.
  • Investigating, diagnosing and solving computer software and hardware faults.
  • Repairing ICT equipment and replacing parts.
  • Obtaining replacement or specialist components, fixtures or fittings.
  • Checking computer equipment for electrical safety.
  • Maintaining records of software licenses.
  • Managing stocks of equipment, consumables and other supplies.
  • Developing procedural documentation and providing relevant reports.
  • Managing and supporting the roll-out of new applications.
  • Testing and evaluating new technology.
  • Organize for the regular back-up of Company data.
  • Perform routine server monitoring and performance benchmarking.
  • Monitor and remove virus, spyware, and other non-authorized software.
  • Setting up accounts for staff, ensuring that they know how to log in.
  • Deleting email accounts when staff leave the Company.
  • Manage the company Google Drive.
  • Providing ERP and CRM systems support.

Behavioral Competence

  • Problem solving
  • Reliability
  • Hardworking
  • Readiness to learn
  • Flexibility
  • Patience

About you

  • Have a Degree in IT or related field from an accredited university.
  • 3+ years hands-on IT Support experience.
  • Attention to detail

The post IT Assistant at Vivo Activewear appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post IT Assistant at Vivo Activewear is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/