Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers. We are proud to play a prominent role in the information and communications technology sector, serving millions of Kenyans across the country. Our Wings Telkom Kenya’s partnership with Orange S.A (formerly France Telecom Group), saw the launch of the Orange brand in Kenya in 2008. Our new corporate identity is inspired by new investments and a fresh new approach to doing business. This is the beginning of an exciting journey, a journey we invite all Kenyans to be part of. Our new approach to serving customers means we place people at the centre by making our services straightforward, simple and more enriching.
Reporting to: Head of Product & Innovation
Band : 3
Business Unit : Telkom Consumer
Role Purpose:
The job holder will be required to mainly focus on Product Management throughout the Product life Cycle from development to execution. This includes gathering product/customer requirements, defining the product, working closely with the technical teams to execute ensuring that the commercial goals for the Telkom Consumer products are met as well as grow and develop the products portfolio.
Key Duties and Responsibilities
- Execute the Mobile,MFS,VAS product strategy and roadmap
- Develop and implement innovations that enable customers derive more satisfaction from Telkom Consumer, MFS and VAS products
- Ensure the delivery of forecasted revenue targets and growth in usage of existing Mobile, MFS,VAS services
- Drive the customization of Telkom Consumer for key market segment and ensuring that commercial partners adhere to Telkom quality standards
- Identify, develop and commercialize new revenue streams for the Telkom Consumer products
- Drive the positioning of Telkom Consumer and Digital products in the market place
- Conduct reconciliation with the different content providers
- Provide appropriate reports and assist in technical production to team
- Analyze current marketing trends and ensure consistency of styling with same
- Must adhere to current compliance standards
- Must at all times adhere to Service Standards of Performance
Academic Background and Professional Knowledge
- A minimum of a Bachelor’s degree in a relevant discipline such as Business, Marketing and/or a related discipline.
- Minimum of 3 years’ experience as a Product Manager
- Working knowledge of VAS functions, its application in various markets and revenue models.
- Demonstrated success defining and launching excellent products
- Proven ability to influence cross-functional teams without formal authority
- Telecoms Industry Knowledge is a plus
Here are the skills we are looking for
- Excellent written and verbal communication skills
- Excellent teamwork skills
- Networking and building partnerships
- Analytical thinking, have a positive attitude, lots of energy, confidence, open mind, and high personal standards of integrity
- Influencing and negotiation Skills
- Customer focus
- Strategic creativity
- Self-directed, critical thinker and result focused
- Creative problem-solver with proven project management skills.
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The post Product Development Specialist at Telkom is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
