Thursday 24 June 2021

Relationship Officer at NCBA Group

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

Job Location: Ngong Kiambu Nairobi West Mlolongo Kikuyu Kenol Branch Gikomba

Ref Code: RO7

Division/Department: Retail Banking

Reports to: Branch Manager

Job Grade: Band 3

Unit: Branch Business

Required: An updated CV A cover letter indicating the specific branch you are applying for on the subject of the cover letter

Positions: 7

Job Purpose Statement

To deliver retail banking business growth, excellent customer experience and retention.

To support the Branch Manager in ensuring compliance with business and operations controls as well as accuracy in processing customer instructions.

Academic:

  • Bachelor’s Degree in business related field.

Professional:

  • CPA or ACCA will be an added advantage
  • Credit related course

Ideal Job Specifications

Desired work experience:

  • At least 4 years banking experience in a sales role with exposure to Customer Service and Branch Operations.
  • Credit skills and Knowledge of Retail banking products.

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