We are looking for a highly self-motivated, well-spoken tele sales representative to be responsible for soliciting sales over the telephone in our construction materials sales team. The tele sales representative’s responsibilities include contacting potential customers, developing detailed product knowledge, being able to work from both a script and to ad-lib, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions.
A successful tele sales representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale. A background or experience in construction and/or sales is an advantage.
Tele sales Representative Responsibilities:
- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers’ needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all products and informing customers of products information and specifications.
- Answering customers’ questions on the products.
- Meeting sales quotas.
Tele sales Representative Requirements:
- Excellent communication skills both oral and written in English and Swahili.
- Creative thinking skills.
- The patience and ability to engage customers in conversation.
- Good sales ability.
- Working knowledge of relevant computer software.
- Excellent interpersonal and problem-solving skills.
- The ability to handle rejection and stress in soliciting customers.
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