Wednesday 5 September 2018

Sportpesa Job Vacancy : SharePoint Administrator

SportPesa, is a Kenya-based sports betting website owned and operated by Pevans East Africa Limited. The website is licensed by the BCLB (Betting Control and Licensing Board of Kenya) under the Betting, Lotteries and Gaming Act.

  • Administer internal systems including but not limited to:
    • MS Office SharePoint
    • MS Dynamics CRM
    • Windows Server
    • MS Exchange
    • MS SQL Server
  • Provide development support for MS SharePoint and MS Dynamics CRM to map business processes
  • Provide comprehensive administration and support for MS SQL Server
  • Develop business logic mapping via T-SQL queries
  • Be responsible for a vibrant, effective intranet
  • Perform proactive maintenance of MS Sharepoint, Windows Server infrastructure, Active Directory, MS Exchange and other assigned services/systems
  • Provide 1st and 2nd line support – troubleshooting of IT related problems from office productivity software to hardware, such as Laptops, PCs, Macs and Printers
  • Support incident resolution for systems under scope according to SLA
  • Maintain a high degree of customer service for all support queries and adhere to all service management principles
  • Provide weekly reports on systems under scope as applicable
  • Maintain up to date documentation of supported systems
  • Arrange for external technical support where problems cannot be resolved in house

Requirements

  • Experience working in an ITIL-based environment
  • A professional qualification certification (MCP, CCNA, etc) would be desirable
  • Excellent communication skills, written and verbal.
  • Excellent organisational skills
  • Demonstrated experience working with MS SharePoint both administration and development
  • Prior experience working with MS Dynamics suite
  • Incident Management experience – Managing incidents including business expectations and communication
  • Strong knowledge of Microsoft based operating systems with emphasis on Windows and Office
  • Proficiency in MS Exchange, Office 365, Windows Update, Active Directory/DNS, basic networking
  • Experience with using and troubleshooting user machines within a network environment
  • You will be a self-motivated achiever who gains satisfaction from providing excellent customer service

The post Sportpesa Job Vacancy : SharePoint Administrator appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Sportpesa Job Vacancy : SharePoint Administrator is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/