The Management University of Africa (MUA) is a premier private university that aims at providing innovation, leadership and management solutions to industries and communities in Africa and beyond. The distinct focus of the Management University of Africa is to be the centre of excellence in capacity building in management, leadership, governance and entrepreneurship. At MUA we believe that it is only people who have mastered themselves and discovered their potential, who are best equipped to contribute responsibly and effectively towards the sustainable development of this country. To this end, we have made every effort to create an environment for our students to discover their inherent talents and to equip them with the necessary skills and capacity to employ the same effectively. MUA is Located on Popo Road, South C Nairobi, Nairobi Kenya. The University also owns 80 acres of land in Kisaju, Kitengela for future development.
Knowledge, Skills and Experience Required
- Minimum qualification – degree in relevant field.
- Excellent customer service skills in dealing with a diversity of customers.
- Proven client management skills.
- Effective interpersonal skills.
- Experience with office procedures.
- High integrity.
- To facilitate flow of communication between SML management and students
Responsibilities
KEY DUTIES AND RESPONSIBILITIES
- To attend to students and clients correspondences and verbal queries accurately and promptly.
- To undertake word processing duties including letters and general documentation as required by the Dean, School of Management and Leadership within an acceptable standard of accuracy and timeliness.
- To maintain and update the office filling system which ensures that documentation is easily
- accessible.
- To requisition and securely keep stationeries required by the division.
- To effectively attend to complaints raised by students and communicate promptly for follow up.
- To ensure efficient flow of mail services and registry.
- To assist the Assistant Dean Undergraduate Studies in facilitating and maintaining student’s attendance unit registration and evaluation records.
- To assist Assistant Dean, Undergraduate Studies to summaries admissions, credit transfer and general student records.
- Arrange and call the lecturers as may be directed by the Dean, SML
- To undertake any other duties as may be assigned by the management from time to time
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