Diageo is the world’s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. As the home of iconic brands such as Baileys, Guinness, Smirnoff, and Johnnie Walker, at Diageo we source, produce and deliver 6.5 billion litres of world-leading products every year across 180 markets globally. Because of this huge undertaking, we rely on highly advanced systems as well as the very best talent to make sure our businesses continue to run smoothly.
Purpose of the Role
- Lead and motivate Tier 1 shift team to take accountability to deliver World Class performance in Safety, Quality, Asset Care, Hygiene, Productivity (Volume and Losses) and controls and morale. This includes ensuring Tier 1 meetings are used to drive objectives
- Drive compliance to Health, Safety and Environment system requirements and reporting at the shop floor in service of zero harm culture
- Ensure that Quality, Food Safety and Hygiene Systems requirements in place are met and drive conformance to internal/Diageo and regulatory standards, and adherence to accreditations and certification standards (ISO, KEBs and DNVGL etc)
- Actively use the EISC tools to drive continuous improvement e.g. RCPS, DMAICs etc.
- Own and drive asset care plans for the shift by delivering preventative and autonomous tasks
- Implement designed controls tasks in all processes from materials receipt, packaging and account for use on the process through reconciliation to account for and control losses
- Ensure resource availability for the shift including but not limited to Materials, beer, glass, people and warehouse space
- Ensure compliance with KRA/KEBs regulatory requirements in the EGMS system through accounting for all stamps/stickers issued for use in process and controlling losses
- The Shift Packaging Manager is responsible for ensuring shift planned Bright Beer Volumes are bottled and meet all the set quality specifications in order to meet the daily, weekly and monthly targets that match the Sales forecast.
- Ensure correct brand cut-offs, filling and all other packaging operations for efficient and timely availability of scheduled beer in the warehouses.
- Manage reconciliation of materials usage and finished goods during change overs to minimise losses and sign of reconciliations relating to the materials returned
- Give priority areas needed for weekly maintenance, supervise breakdowns and planned maintenance giving full consideration of Health, safety and environmental issues. Actively participate in maintenance activities for the line and hold the tension with Asset Care to reduce machine long and short stops
- Implement change management in the deployment of MMS Best Practices
- Run weekly assessments for team members through the performance measurement process to drive accountability and ownership with improvement plans for individuals scoring below set targets
- Update Teams performances in Tier 2 and drive performance meetings and conversations with teams
- Drive team performance through identification of training needs, development of training plans as well as on job mentoring and coaching
- Manage team annual leaves
- Actively spend 80% of time on shop floor
Entry level requirements – skills and experience
Qualifications:
- Degree in Manufacturing, Mechanical or Chemical Engineering, or Food Science
- Advanced formal training or further education or qualified through experience
NEBOSH qualification or willing to complete it within 12 months - Relevant IBD qualification (General Certificate in Spirits/Beer Packaging) or willing to complete within 12 months
Experience:
- At least 3 years’ experience in production management. Ideally in a shift based FMCG manufacturing environment.
- Ability to manage people performance, coaching and development of a multi-disciplined team, in a unionised set up
- Proactive structured problem evaluation & solving skills learnt through exposure to Lean, Six Sigma, TPM or Manufacturing excellence.
- Experience of working in a challenging quality & customer focused FMCG environment.
- Basic financial awareness, understanding of business drivers, budgeting processes.
- Understanding of driving controls and reconciliation of material inputs and finished goods
- Standard business (MS Office) packages.
Key Accountabilities
Upholding standards through practices
- Own KPI targets across shifts as well as for the line/process through SIC monitoring and tracking.
- Follow leader standard work and ensure all team members follow standard operating procedures.
- Cascade business objectives to the team to drive ownership of the deliverables by the team
- Run the shift operations in compliance to the Diageo COBC
- Input into the weekly planning cycle and Innovation projects
- Interpret requirements e.g. Asset Care, 5S and deploy resources accordingly
- Completely accountable for planning and driving the Asset Care agenda for the shift i.e. AMs and PMs
- Develop team morale, recognise great performance and take timely action to address under performance where necessary
- Deliver annual learning and growth objectives for the team by executing capability assessments for the shift to identify training gaps, hold the team to account through timely and regular performance conversations
Problem solving for performance
- Ensure proper application of RCPS through role modelling and leadership. Raise 5WHYs as defined by agreed trigger points and lead situational problem solving on shift. Follow up on actions raised for 100 year fix
- React ASAP to issues as they manifest. Own Accident reports and non-conforming product
- Engage with the Daily Operational Review meetings to discuss persistent performance issues
Managing Change for continuous improvement
- Manage and build capability of the team through identification of training needs and development of quarterly training plans in conjunction with the Packaging Manager and Capability team
- Influence support functions to support their improvement initiatives; work collaboratively for cross function problem solving
- Create a “high performing team”. Lead the team through defined phases of development. Identify capability needs of the team members and the team.
Excellence in Supply Chain:
- Effectively lead the team in using EISC tools as the default RCPS and continuous improvement program. Should be able to lead a DMAIC successfully.
- Well versed in MMS practices and leads at least one BP (Team work, Focused Improvement etc) effectively
- Ability to work within the Performance Management structure of KPIs and use trends to identify focus areas. Should be able to use the Tier Review Meeting Structure to update and escalate issues as they arise
- Has a proven track record in adherence to Core Process and Standards
- Demonstrates role model behaviour and coaches others to follow a consistent approach and go beyond mandatory minimum requirements
- Proactively leverages the learning curriculums and materials on Diageo My Learning Hub and other sources to continuously grow self and team.
Leadership Capabilities:
- Win through Execution – Lead bold execution in a fast moving world by overcoming challenges to deliver great performance consistently
- Inspire through Purpose – Amplify our purpose within the team externally
- Shape the Future – Create focus and ownership for shaping Diageo’s future ambition
- Invest in Talent – Harness the full extent of Diageo’s talent and diversity
Diversity statement
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
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