American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions. AIG, is an American multinational insurance corporation with more than 88 million customers in 130 countries. AIG companies employ over 64,000 people in 90 countries.
Get to know the business
AIG is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. AIG offers a broad range of products to customers through a diversified, multichannel distribution network.
About the role
What you need to know:
This role assists in providing technical underwriting support and coordinates service delivery within A&H and across all minor lines within A&H i.e Individual A&H, Group Personal Accident and Business Travel products. It ensures key accounts and partners are adequately serviced and all underwriting guidelines are observed when accepting new and renewal business.
Responsibilities
Underwriting
- Respond to underwriting queries on Key account issues.
- Prepare policy wordings for new products and product enhancements
- Receive and execute new and renewal instructions.
- Issue quotations and invoices as may be requested by the producer.
- Engage producers on renewal retention of Key accounts.
- Oversee producer training and within the various call centre operations.(where applicable)
- Make decisions on policy wordings and endorsements, (subject to authority)
- Make decisions for corrective action on accounts with poor claim ratios
- Ensure adherence with all underwriting guidelines and referrals
Business Development and Retention
- Seek new business opportunities and assist in the pursuant of new partnerships.
- Assist to drive Digital and Direct marketing sales strategies
- Quote on new business and renew existing accounts
- Participate in cross-sell and up-sell initiatives with other profit centers
Portfolio Management and Reporting
- Prepare various management reports as may be requested from time to time
- Manage allocated portfolio accounts in profitable and sustainable growth, constantly assessing overall performance of the portfolio and make recommendations for adjustments to the Profit Centre Manager as needed.
- Assist in portfolio analysis
- Provide input for budgets and forecasting
Business Operations
- Adhere to internal SLA’s to ensure operational efficiency and achievement of agreed customer service standards
- Respond to enquiries from brokers, clients, branch office, outsourcing partners and support staff
Expense control
- Manage all expenses within budget. Continuously work to reduce the expense ratio through constant attention to efficiencies and opportunities to maximize productivity through streamlining of processes
Audit and Compliance
- Ensure adherence to audit requirements
- Ensure adherence to regulatory and compliance requirements
What we’re looking for:
Qualifications
- Tertiary qualification/Graduate level degree in Business/Economic/Actuarial/ Insurance
- Insurance Technical qualifications ACII/AIIK Diploma.
- Proficiency in IT applications widely used for business
Experience & Knowledge: –
- More than 5 years relevant experience in General Insurance
- Experience in Digital Enablement and/or Direct Marketing
- Experience in Analytics and Report preparations
Skills & Competencies
Technical Skills:
- General Insurance underwriting experience
- Good working IT skills
- Business Analytic skills
Competencies Required
- Excellent negotiation skills
- Ability to identify the needs of a client.
- Good communication, interpersonal and customer relation skills
- Self-starter with ability to thrive with limited supervision
We are an Equal Opportunity Employer
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
To learn more please visit: https://ift.tt/3gPVRxP
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com . Reasonable accommodations will be determined on a case-by-case basis.
Functional Area:
UW – Underwriting Estimated Travel Percentage (%): No
Travel Relocation Provided: No AIG Kenya Insurance Co. Ltd
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