- The Head Service Delivery reports to the Governor’s office and is responsible for the following:
- Proactively advice on the prevention of service delivery backlogs;
- Advice and ensure efficient and optimal service delivery in the County;
- Ensure effectiveness and efficiency of the core service delivery processes;
- Monitor and evaluate internal automation capabilities to drive e-service delivery;
- Drive performance improvements in service delivery areas;
- Develop and promote service delivery standards;
- Advice on citizen engagement in service delivery;
- Promote inclusive governance in the service delivery process by gathering and analyzing information from the county residents; and
- Support innovation coordination by various sectors and providing a forum for problem solving when needed.
Job Qualifications
- Bachelor’s Degree in Social Sciences from a recognized university;
- Possession of a Masters Degree in the relevant field will be an added advantage.
- Demonstrate relevant experience of not less than five (5) years in service delivery in the NGO, Private or Public Sector;
- Demonstrate passion in service delivery and understanding of vision 2030 and Nairobi City County manifesto;
- Satisfy the requirements of Chapter six of the Constitution of Kenya, 2010;
- Demonstrate professional competence in work performance and results; and
- Excellent inter-personal communication and report writing skills.
The post Nairobi County Job Vacancy : Coordinator Service Delivery appeared first on Jobs in Kenya - https://jobwebkenya.com/.
The post Nairobi County Job Vacancy : Coordinator Service Delivery is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/
