At Heritage where we provide short term insurance products, we pride ourselves on our history of claims payment. This was recently recognized when we won the award for Outstanding Insurance Underwriter in Claims Settlement as nominated by members of the Association of Insurance Brokers of Kenya. We are also rated AA- by Global Rating Company (GRC), for amongst other reasons, our high claims paying ability. This is one of the highest international ratings awarded to a Kenyan insurer.
Job Summary
The job holder will be responsible for analysing business trends and making appropriate recommendations that will positively impact operational effectiveness.
Key Responsibilities
Bridge the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders.
- Business analysis, design and specification of system enhancements and requirements as a result of product changes or other major business initiatives.
- Oversee design, requirement definition and testing and ensure accuracy of outputs.
- Identifying and then prioritizing technical and functional requirements
- Monitor trend analysis and business practices to provide regular reports on any operational control matters to senior and executive management
- Maintain specialist knowledge of products, business, process and system rules and application.
- Maintenance of the relationship model and integrity of interfacing systems.
- Ensure adequate financial audit and control aspects of application systems
- Plan, organise coordinate business process reengineering/improvement projects and/or management reviews in the organisation
- Consult with departments to determine the business needs, functional and technical requirements for translation into strategic initiatives
- Qualifications Bachelor’s degree in Business Management, Information Technology, Economics, Banking, Strategic Management or related field
- A Masters’ degree in Business Administration or Information Technology will be an added advantage.
- Certified Business analyst
- Certified Project Manager – PMP or Prince2 will be an added advantage
- Experience 4 years’ experience in business analyst role and strategic analysis implementation and review
- Experience in the financial services sector will be an added advantage
- Experience in the rollout of large and complex IT implementations
- Experience in IT (Software development, Network & Systems administration) will be an added advantage
Competencies
- Business analysis planning and monitoring
- Solution assessment and validation
- Requirements management and communication
- Requirements analysis
- Elicitation
- Application of agile practices, principles and lean thinking.
- Dynamic product backlog management & writing user stories
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