Citibank N.A. Kenya has been operating in Kenya since 1974 and has two branches in Nairobi and Mombasa, serving Corporate and Institutional clients. Citibank Kenya is the regional hub for the Citi East Africa cluster, which covers Kenya, Uganda, Tanzania and Zambia. It’s the only solely corporate bank in Kenya. Businesses Citi Kenya is structured around business segments, product groups, operations and technology and staff units. The business segment that caters to our diverse customer base is our Institutional Clients Group, which includes the global relationship banking services we provide for top-tier local corporate clients. As a part of our business focus and broader market reach, in 1999 we expanded our target market to cater to the emerging and vibrant middle and lower market tiers. We also have a financial institutions group that is responsible for our businesses with other banks, insurance companies and other non-banking financial institutions.
Overview
Acting as the functional heart of our business, Operations makes everything work on time and on target, in a world that demands lightning-fast transaction speeds, pinpoints execution accuracy and full visibility. It ensures global transactions flow smoothly around the clock, wherever we do business. Without it, the daily clearance, settlement and execution of a trillion dollars’ worth of trades and the weekly movement of tens of billions of dollars in dozens of world currencies would come to a complete standstill.
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Success Profile
You’ll have strong communication, planning and organizational skills which will benefit you and the team. Our teams need individuals who can research, process, and interpret large amounts of information everyday which will allow you to make ethical decisions with integrity
Responsibilities
The Cash and Trade Proc Rep 3 is an entry-level role responsible for processing varied cash & trade transactions .They are regular funds transfer and operational transactions done in coordination with the wider Transaction Services team. The overall objective is to perform operational activities in a fast-paced environment while focusing on quality, details, accuracy and controls.
- Apply basic technical knowledge to ensure efficient customer service that meets quality standards
- Transactions processing and reconciliations
- Assist with activities related to compliance and control
- Perform job duties by following detailed procedures or explicit instructions under direct supervision
- Aid in internal and external customer contact
- Serve as a backup processor for team members
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
SKILLS & KNOWLEDGE:
- University Degree
- Technical competence with MS office applications.
- Attention to detail
- Ability to prioritize
- Ability to handle pressure.
- Speed and accuracy.
- Familiarity with the processing systems
PERSONAL ATTRIBUTES:
- Good interpersonal skills and ability to communicate effectively.
- A team player
- Willing to learn, a fast learner preferred
- Positive attitude
- Flexibility
- Good judgment.
- Ability to work independently/ unsupervised
EDUCATION:
- University graduate with minimum upper second honors (or equivalent)
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