CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and MalawiPURPOSE:
The jobholder shall be responsible for management of service provider in relation to contracting, accreditation and rationalization of existing service providers.
Primary Responsibilities:
- Maintain a cordial working relationship with providers within CIC provider network.
- Perform provider audit to ensure quality services is accessed by CIC clients and enforce compliance to CIC rules and procedures regarding member access and policy exclusions.
- Accredit new service providers to meet the client’s needs/demands.
- Prepare monthly utilization report on performance of service providers and develop appropriate measures to contain cost.
- Negotiate service fees upon contracting of new service providers, guided by the CIC rates and standard customary fees.
- Proper documentation of all service provider contracts and ensure timely renewal as per the set guidelines.
- Train Service providers on CIC service access procedure/processes, update on any changes at CIC in term of health products, existing processes, new schemes on board, terminated schemes and other related claim policies.
- Engage service providers in negotiation for discounts and follow up to ensure it’s earned.
- Liaise internally with other sections to ensure resolution of service provider related issues.
- Regular update of the CIC provider panel and timely sharing with relevant stakeholders.
Person Specifications
Academic Qualifications
- Bachelor’s degree in Nursing(KRCHN), Health Management or in a related field
- Computer Literate
Experience
- Up to two (2) years relevant experience in provider relations section
Skills and Attributes
- Excellent communication and presentation skills
- Problem solving skills
- Good analytical skills
- Excellent interpersonal skills
- Excellent customer care skills
- Computer literate in MS Office and other office applications
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate.
The post Provider Relation Officer – Medical at CIC Group appeared first on Jobs in Kenya - http://jobwebkenya.com/.
The post Provider Relation Officer – Medical at CIC Group is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
