Thursday, 26 August 2021

Assistant ICT Manager at Co-operative Bank of Kenya

Our Client, a medium-sized deposit-taking Sacco, wishes to recruit a suitably qualified person for the position of Assistant ICT Manager. Reporting to the ICT Manager the individual shall have the following duties and responsibilities.

Duties and Responsibilities:

  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Set up equipment such as laptops, data projectors, sound systems and other specialist ICT equipment, ensuring that systems are ready for use when required
  • Set up new users’ accounts and profiles and deal with password issues
  • Give support to users
  • Perform checks to ensure that WAN and LAN connectivity is maintained at all times
  • Maintain an up‐to‐date inventory of ICT software and licenses
  • Support the implementation of MIS solutions as required.
  • Assisting the ICT Manager in ensuring adequate controls for the security of information.
  • Developing and implementing preventative maintenance plans for computer and communications equipment and network infrastructure in liaison with the ICT Manager.
  • Participating in developing and managing business continuity plans and data security for the entire organization.
  • Adhering to the ICT policy and suggesting changes in line with best practice.
  • Any other duties as delegated by the supervisor.

Qualifications and Experience:

  • Bachelor’s Degree in Computer Science or Information Technology
  • Relevant ICT experience of not less than 3 years in the financial services industry, preferably in a Sacco society.

Minimum working experience with the following:

  • Microsoft Dynamics Nav for Saccos with agency banking functionality
  • Databases (SQL server)
  • Security applications
  • Management of various ICT systems in the Sacco industry

Skills and Competencies

  • Excellent communication and interpersonal skills
  • Strong command of written English
  • Good presentation and reporting skills
  • High level of integrity
  • Demonstrated organizational skills including ability to prioritize tasks, manage time and multitask in a busy office environment

Personal Attributes

  • Qualified candidates will be expected to possess the following:
  • High degree of personal integrity
  • Excellent problem-solving ability
  • Excellent analytical, communication, presentation and reporting skills.
  • Sound judgment and decision making together with planning and organizational skills.

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