- Assist the Hotel Manager in supervision of day-to-day operations.
- Monitors the performance of food and beverage through the efficient maintenance of control procedures established by the company.
- Calculates and generates daily food cost reports to Management and Chef.
- Receives and resolves or assists the Hotel manager in resolving guest complaints and service recovery process.
- Liaises with purchasing team as well as chefs to ensure accurate costing for food and beverage
- Ensures accurate preparation of all paperwork associated with the movement of all food and beverage stocks to outlets
- Monitors food and beverage performance through analysis of daily food covers, sales and cost reports
- Undertakes stock takes and produces food stock summaries
- Controls food and beverage budget expense lines by ensuring they prepare P&L account for each conference account.
- Monitors variances in Food and Beverage stocks and reports any suspected pilferages. Assist the Hotel Manager in in all aspects of business planning.
- Takes a proactive approach to activity concerned by Cost Control, anticipating potential opportunities.
- Ensures Food and Beverage and Conference numbers and Revenues are captured by the system.
- Provide effective leadership to hotel team members.
- Performs sudden audits on rooms and public area cleanliness and other operating areas
- Delivers to tight deadlines
- All Other duties as assigned by management from time to time.
Qualifications
- Degree and Diploma in Hotel Management or Similar Field
- Atleast 5 years experience in Managing Operations of a Hotel with strong emphasis in Food and Beverage.
- Must have worked in a similar position for at least two years
Other Competencies/Abilities/Skills Required
- Strong and confident personality coupled with the ability to work as part of a team
- Strong management skills,
- ability to appropriately assign or delegate work and authority to others in the accomplishment of goals
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