We seek to recruit highly motivated and self-driven and energetic individuals who are passionate about customer service and the ability to serve guests from diverse backgrounds. The role of the waitress is to provide excellent overall dining experience for our guests
Responsibilities
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Provide excellent customer service to guests
Qualifications
- Must be at least 18 years of age.
- High school education preferred or equivalent combination of education and experience.
- Previous sales experience is a plus but not necessary
Personal Attribute
- Excellent presentation skills
- Team Player
- Strong organisational and multitasking skills
- Ability to work well under pressure
- Flexibility to work in shifts, on weekends and public holidays
- Excellent Communication skills
- Ability to stand for long periods of time
- Positive attitude, courteous and pleasant nature
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