The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya
Job Purpose
To support the achievement of a high performing talented organisation centred on the delivery of quality facilitation through performance management.
Key Responsibilities / Duties / Tasks
- Lead the implementation of the Authority’s performance management system by ensuring there is adequate alignment between individual performance objectives and business objectives and performance through process such as performance validation & management of performance improvement plan
- Guide management in cascading organisational objectives and goals to staff performance score cards including the identification of KPI’s formulation of SLA’s and other key measures to track performance.
- Oversee, influence, and communicate best practice for managing employee performance as well as changes and upgrades to the performance review process.
- Oversee the development and maintenance of performance evaluation tools and provide training to staff on performance improvement.
- Facilitate discussions with management to identify performance improvement initiatives and priority areas and continuously track current performance highlighting any areas of concern for immediate corrective action.
- Spearhead the formulation of the Organization/Department/Division strategies, objectives, policies, guidelines and frameworks that will support the management of performance within the Authority.
- Manages strategic metrics on performance review completion, year-over-year ratings, and other performance trends.
Academic Qualifications
- Bachelor’s Degree in Business/ Social Sciences / Administration
Professional Qualifications / Membership to Professional Bodies
- The candidate should be a certified by a relevant body e.g. IHRM
Previous Relevant Work Experience Required
- At least 10 years of relevant work experience with at least 5 years in a Senior Managerial role
Competencies
- Excellent decision making skills and capabilities
- Excellent planning, organizational
- Resilient, focused and results oriented.
- Excellent oral and written communication.
- Good presentation and interpersonal skills.
- Ability to maintain independence and confidentiality
- Ability to direct, manage, implement, and evaluate department operations
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