PURPOSE:
Responsible for receiving and processing claims for provider payment.
PRIMARY RESPONSIBILITIES:
- Receive of claims- all claims received are well stamped and keyed in for future reference.
- Dispatch received invoices, mails and claim books to respective sections
- Respond to walk in customer enquiries
- Process, capture and authorize batched claims
- Scan prepared vouchers and reference to Document Management System
- Upload, attach and index relevant documents to vouchers to Document Management System
- Dispose claim documents as per approved disposal procedure.
- Attend to customer and service providers ‘queries and complaints promptly and professionally.
- Follow up on registration and reconciliation of provider statements to ensure closure.
- Follow through to ensure all claims with issues at registration level for the allocated service providers have been addressed or escalated to the supervisor.
PERSON SPECIFICATIONS
Academic Qualifications
- Diploma in relevant field / Relevant technical training certificate / part qualification in relevant professional field
Experience
- Up to one (1) years’ relevant experience
Skills and Attributes
- Excellent communication and presentation skills
- Problem solving skills
- Excellent interpersonal skills
- Excellent customer care skills
- Good analytical skills
- Computer literate in MS Office and other office applications
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The post Medical Claims Clerk (Contract) at CIC Insurance is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
