Job Purpose
Provide specialist Investment advise to clients and Relationship Managers to meet Clients’ desired risk/investments and feedback to ensure provision of best solution.
Liaise with product specialists within the central WM Product Development team to discuss client requirements and feedback to ensure provision of best solutions.
Provide portfolio analysis and liaise with Clients on own portfolio to feedback on portfolio performance and seek opportunity to cross sell and deepen wallet share.
Work with assigned RMs/ Branches to increase penetration of investment products within segments by 10%
Alignment to WIDEN.
Key Responsibilities/Accountabilities
Investment Advise Provision Provide advise on quality of clients existing portfolio based on sound assets allocation principles. Understand client risk appetite, investment preference and return expectation through consultation with Client Advisor and indirect client meeting. Trusted investment Advisor of choice e.g. acts as sounding board for competitor proposals. Provide timely analysis of market and product information Be capable of addressing multi-assets class and different products requirements. Review client investment portfolios on an annual basis. Educate client on new product ideas.
Solution Generation Provision of relevant solutions given client needs/objectives. Understand specific client issues, including restrictions to provide optimal solutions Identify opportunities/solutions from the wider Stanbic Bank which benefit the client Focus on suitability of investments for clients.
Sales Direct marketing to certain clients and co-marketing with Relationship Managers Deliver solutions/proposals which lead to action by clients Promote higher share of wallet from clients.
AML&CDO Ensure that the Anti Money Laundering requirements are followed as follows: Take all reasonable steps to verify and identify our customers. Retail adequate records of identification, account opening and transactions Make prompt reports of suspicion transactions using the right internal channels. Raise awareness on Money Laundering prevention by training all staff/attending training sessions.
Transaction Execution Timely and accurate dealing of Clients’ orders Track and provide regular feedback on processed transaction/solution to clients
Risk Management Maintain an adequate control environment and operational procedures to prevent loss from non-adherence to controls. Make sure you are aware of and comply with data confidentiality requirements.
Comply with the requirements of the Group AML Policy and procedures, in particular; Comply with local legal requirements. Remain alert to the risk of money laundering and assist in the Bank’s effort in combating the vice. Adhere to the key principles of knowing our customers, identification and verification. Report suspicious activities regarding money laundering and terrorist financing and not to disclose that a report is made tipping of the customer. Adhere to the Group and local record retention requirements. Attend all scheduled training on money laundering and complete related e-learning modules. Observe the group Sanctions Policy and support the implementation of prevailing sanctions.
Governance Make sure all general legal and regulatory requirements relating to specific activity are complied with. Make all information is handled appropriately where necessary exposure to information which may be confidential or sensitive should be notified to Control Room and/or Legal & Compliance. The staff operates within the highest standards of AML Management and other control as stipulated by the Bank and regulators. Be aware of and comply with Group policy, local laws and Regulators relating to the prevention of Money Laundering and Terrorist Financing. Ensure you remain alert to the risk of money laundering and assist in the Bank’s effort in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicious, safeguarding records and disclosing suspicious to customers. Regulatory & Business conduct. This includes the responsibility for the conduct of individual in sales by ensuring behaviours set out in the Group Code of Conduct are followed and that the business/country/function achieves the outcomes set out in the Principles and Pillars. Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters. Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics and compliance with relevant policies, process and regulations among employees form part of the culture. Local regulator prescribed responsibilities and Rationale for allocation.
KEY PERFORMANCE MEASURES
Direct Contribution to: Retail revenue as derived from investment services and overall profitability of the bank. Attainment and maintenance of customer perception of Stanbic as a ‘Trusted Advisor’ in Wealth Management
Indirect contribution: Overall image of Stanbic in the market place. Operational efficiency and service levels to Consumer Banking customer.
IMPORTANT RELATIONSHIPS External Stanbic Bank customers. Non-Stanbic investment customer Members of the public
Internal Branch Staff Regional Managers Wealth Relationship Managers
Preferred Qualification and Experience
Complexity Understanding products and markets that are highly fluid and technical. Remaining current with day-to-day offshore market issues, development and customer demands. Analysing customer portfolios and development of compelling and profitable alternatives.
Judgement Identifying and prioritizing customer investment objectives while balancing risk taken. Effectively determine and manage allocation of time to specific job-related activities in order to achieve targets Able to recommend type of IS product but not specific; fund/securities.
Relevant University Degree from a Recognized University.
4 years of experience in Wealth investment Advisory field.
Knowledge/Technical Skills/Expertise
Sound knowledge of the company’s laid-down policies and procedures.
Sound and technical knowledge of operational systems.
Knowledge of the Regulations in force.
Sound and technical knowledge of trading systems in use in Brokerage.
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