About Role – You will be responsible for leading the Sales efforts of the region with focus only on the Banking and Fintech segment in Africa. Key solutions that candidate would be responsible for– Digital Banking, Mobile Wallet, Payment Gateway, Real Time Marketing Analytics, Loyalty Management & CRM.
Role Responsibilities:
- Revenue Targets: Overall, responsible for ensuring that order booking and other sales target are met
- Client Relationship: Ensure Customer Satisfaction is high in the region, driving the CSAT target for the entire region by engaging with the clients and ensuring highest levels of service from the MFS products of Comviva
- Proactively brainstorm or conduct innovation workshop with prospects
- Gain market insights and help shape the solutions being offered.
- Realistically asses each relevant platform from Comviva and evaluate fitment to Banking and other non-telecom, verticals.
- Conducting road shows to create awareness of latest products/solutions/technology/innovations of Comviva in key markets
- Track developments in Banking domain in Africa Region and incorporate market requirements in roadmap along with Product Managers
- Collections: Overall, responsibility of ensuring collections and payments from the accounts handled in the region
- Process Compliance : Ensure all processes related to Bid Management, Sales Funnel reporting & tracking, Sales Forecasting etc are adhered for the region
- Internal stakeholder management : Work collaboratively to drive efficiencies with internal teams of the organization (Product teams, Channel Sales, Delivery organization etc) and create win-win situations while handling customer engagement on the ground
Skills required:
- Should have managed more than $5 Mn Annual Order Book Accounts.
- Generate and close new leads in the (Banking & Financial Services Institution) BFSI segment in the region
- Self-motivated individual who can go out and create new business and preferably has a network in financial markets in Africa.
- Development of relationships with key decision-makers/influencers, CXOs, senior executives within prospect organizations.
- Determine qualified leads through evaluation of prospect requirements and development of a concise understanding of prospects’ decision-making processes and criteria.
- Coordinate product demonstrations and workshops for perspective clients.
- Demonstrate customer-specific benefits of products with a high degree of proficiency
- Analyze and understand customer insights and market trends and work with backend BD/Product management team to deliver solutions
- Proactively own the entire sales process and be able to handle multiple responsibilities simultaneously.
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